Roommate Housing Coordinator

Easter Seals; Woodland Heights (AR); On-site; USD 35,000 - 52,000; Full time

Job summary

Easterseals Arkansas seeks a Housing Intake Coordinator to manage the Roommate Housing Program intake, referrals, surveys, and family meetings. You will coordinate housing logistics, communicate with families, and support the waiver planning process for shared living arrangements.

Responsibilities include guiding referrals through eligibility, coordinating tours, maintaining databases, and producing weekly status reports.

Qualifications

• Bachelor's degree preferred with 3–5 years in social services or related field.
• Experience coordinating intake, referrals, and housing processes.
• Knowledge of DHS/DDS, DPSQA, PASSE requirements and licensure.

Responsibilities

• Manage and direct all aspects of the Roommate Housing interest list.
• Schedule and coordinate tours for interested individuals and families.
• Coordinate activities of the Roommate Housing Team.
• Engage with referrals to determine housing needs and initiate the intake process.
• Lead waiver plan development with CES Waiver DSM after match.
• Maintain knowledge of eligibility, funding, and licensure requirements.

Skills

Interpersonal skills

Leadership

Organization

Communication

Technology proficiency

Regulatory interpretation

Public speaking

Time management

Team collaboration

Diversity & inclusion

Education

Bachelor's degree preferred

High School Diploma/GED

Tools

Microsoft Office

Job description

Description

Summary:

This position is responsible for the intake process for the Roommate Housing Program including referrals, matching survey, events, family meetings, apartment applications, coordination of technology assessment, etc. This includes coordinating roommate matches, guiding families through the housing process, ensuring effective communication with all families and individuals served, and managing housing logistics (lease, utilities, cable, etc.).

Essential Duties and Responsibilities:

include the following. Other duties may be assigned.

• Manages and directs all aspects of the Roommate Housing interest list.
• Schedules and coordinates tours for interested individuals, family members and other stakeholders.
• Coordinates activities of the organization’s Roommate Housing Team.
• Engages with referrals to determine housing needs, answer questions, and initiate the intake process.
• Once the roommate match is confirmed, communicates with CES Waiver DSM to lead the development of the waiver plan of services for the individuals who will share an apartment and share overnight staffing and remote monitoring.
• Maintains current knowledge of eligibility, funding, and licensure requirements (DHS/DDS, DPSQA, PASSE).
• Maintains information in database.
• Provides weekly reports on the status of referrals and participates in enrollment meetings.
• Manages inventories and purchase supplies for the department.
• Assists individuals in identifying and utilizing community resources and natural supports by working cooperatively with individuals, families, PASSE, state and federal agencies, and other service professionals.
• Thorough knowledge of CES Waiver licensing regulations and ESA policies and procedures.
• Complies with all policies and procedures included in ESA's Rules of the Road defensive driving manual.

Compliance/HIPAA:

While performing the duties of this job, employee will comply with all federal, state, and local laws and regulations pertaining to Easterseals Arkansas.

Employee has access to all client protected health information within his/her program. Employee will not attempt to access any other protected health information unless otherwise approved by Supervisor or Privacy Officer.

Supervisory Responsibilities:

No direct reports. No supervisory responsibilities.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience:

Bachelor's Degree preferred. High School Diploma/GED and 3-5 years' experience in providing administrative services in a program that supports individuals with an Intellectual Developmental Disability, or other Social Services or Health-Related program.

Core Competencies:

• Excellent interpersonal and leadership skills.
• Excellent organizational skills, attention to detail, and time management skills.
• Excellent written and verbal communication.
• Proficient knowledge of technology, and possesses ability to navigate multiple technology platforms
• Ability to read, analyze, and interpret professional journals, technical procedures, statutes, or governmental regulations.
• Ability to present to groups and answer questions – both in person and via video conference.
• Strong computer skills to use email, calendar, word processor, spreadsheet, video conferencing, and presentation software.
• Demonstrated ability to work effectively and collaboratively with individuals served who have diverse learning levels.
• Ability to manage a diverse and demanding workload.
• Demonstrated commitment to the values of diversity, equity, and inclusiveness

Certificates, Licenses, Registrations:

Valid Arkansas Driver's License

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to stand; walk; sit; climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The employee must occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is frequently exposed to moving mechanical parts. The employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.

Easterseals Arkansas has designated this position as a non-safety sensitive position under the Arkansas Medical Marijuana Amendment.