Administrative Assistant 1

Easterseals Arkansas; Little Rock (AR); On-site; USD 30,000 - 42,000; Full time

Job summary

Easterseals Arkansas is seeking a front desk receptionist to manage the front office and administrative duties. The role requires professional communication with individuals served, families, visitors, and staff, while ensuring privacy and security.

The position involves answering phones, routing inquiries, coordinating with programs, handling badges, and supporting various clerical tasks. Strong organization and teamwork are essential.

Qualifications

• Associate degree (A. A.) or equivalent from two-year college or technical school, or one-year related experience and/or training, or equivalent combination of education and experience.

Responsibilities

• Greet individuals served, their families and visitors with a positive, helpful attitude.
• Assist with finding facilities and navigating the site.
• Answer phones professionally and route calls or take messages as needed.
• Provide general information about Easterseals Arkansas and its programs.
• Maintain visitor logs and issue/collect badges as needed.
• Perform general administrative tasks (copying, faxing, filing, laminating).
• Prepare and maintain lobby, meeting and training rooms.
• Transcribe IDT notes and compile data for reports.
• Assist with inventory and ordering of supplies.
• Provide excellent customer service and conduct emergency drills as required.

Skills

Written & verbal communication

Time management

Team player

Administrative procedures

Education

Associate degree (A. A.) or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Summary: This position is responsible for the proper handling of front office reception and administrative duties, ensuring all incoming and out-going calls are attended to, in addition to professionally attending to individuals served, their families, visitors, and vendors of the organization.

Essential Duties and Responsibilities

• Greets individuals served, their families, and visitors with a positive, helpful attitude.
• Assists individuals served, their families, and visitors in finding their way around the different facilities.
• Answers phones in a professional manner, routing calls or taking messages as necessary and ensuring that caller is connected to correct program/department if inquiring for services or other assistance.
• Provides general information about Easterseals Arkansas and the various programs and services provided.
• Helps to maintain workplace security by issuing, checking and collecting badges as necessary and maintaining visitor logs.
• Assists with a variety of administrative tasks including copying, faxing, laminating, filing, etc.
• Prepares and maintains lobby, meeting and training rooms.
• Assists colleagues with administrative tasks.
• Transcribes inter-disciplinary team (IDT) notes and compiles data for reports, as requested.
• Performs ad-hoc administrative duties.
• Assists in inventory and ordering of supplies as requested.
• Provides excellent customer service.
• Conducts and documents emergency drills as required by licensing bodies as assigned.

Compliance/HIPAA

While performing the duties of this job, employee will comply with all federal, state and local laws and regulations pertaining to Easterseals Arkansas.

Employee will have limited access to client protected health information within his/her job responsibilities. Employee will not attempt to access any other protected health information unless otherwise approved by Supervisor or Privacy Officer.

Supervisory Responsibilities

No supervisory responsibilities.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education And/or Experience

Associate degree (A. A.) or equivalent from two-year college or technical school; or one- year related experience and/or training; or equivalent combination of education and experience.

Competencies

• Consistent, professional dress and manner.
• Excellent written and verbal communication skills.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good time management skills.
• Experience with administrative and clerical procedures.
• Able to contribute positively as part of a team, helping out with various tasks as required.

Certificates, Licenses, Registrations

None

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; talk; and hear. The employee is frequently required to reach with hands and arms and stoop, kneel, crouch, or crawl. The employee is occasionally required to climb or balance. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and outside weather conditions. The noise level in the work environment is usually moderate.

Easterseals Arkansas has designated this position as a "non-safety sensitive" position under the "Arkansas Medical Marijuana Amendment"