Room Service Wait Staff - Room Service

UT MD Anderson; Houston (TX); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Retirement plans

Paid time off (PTO) and EIB paid leave

Tuition Assistance Program

Job summary

The University of Texas MD Anderson Cancer Center in Houston is seeking a Room Service Wait Staff to deliver breakfast, lunch, and dinner to patients' rooms, while ensuring proper dietary compliance and high-quality service.

Responsibilities include assembling and delivering meals, coordinating with nursing staff, and upholding food safety standards in a fast-paced hospital setting. Excellent patient-focused service is essential.

Qualifications

• High school diploma or equivalent.
• One year experience in a patient care or hospitality environment.
• Texas Food Handlers Certification must be obtained within 30 days of hire.
• Positive attitude, strong time management skills, and commitment to teamwork.

Responsibilities

• Utilizes knowledge of menu and modified diets to ensure that menu selections comply with prescribed diet, age-related needs, and other patient conditions.
• Assembles, delivers, and serves meals and nourishments.
• Thrive in a fast-paced environment where timeliness and accuracy directly impact patient satisfaction.
• Retrieves trays, records food intake and returns trays to ware washing area. Inventories, assembles, and delivers supplies.
• Communicates effectively with nursing and nutrition staff to coordinate meal service with other patient care functions.
• Follow the highest standards of food safety, sanitation, and compliance with regulatory guidelines.
• Explain the menu selection process, assist patient with menu selection and reassure delivery and pick up within established time frame adhere to policies, guidelines, and procedures.

Skills

Positive attitude

Time management

Teamwork

Education

High school diploma or equivalent

Job description

The University of Texas MD Anderson Cancer Center in Houston is one of the world's most respected centers focused on cancer patient care, research, education and prevention. It was named the nation's No. 1 hospital for cancer care in U.S. News & World Report's 2025-2026 rankings. It is one of the nation's original three comprehensive cancer centers designated by the National Cancer Institute.

The Room Service Wait Staff position at MD Anderson Cancer Center in the Texas Medical Center works as the key link in providing excellent customer service to patients, caregivers and guests while delivering breakfast, lunch, and dinner to their room. Picking up the phone to order a nutritious, freshly prepared meal that's delivered by an attendant wearing a tuxedo might seem more common at a four-or five-star hotel than a cancer center, but Room Service programs like ours that provide efficient, high quality, cooked-to-order culinary options have become essential to ensuring a better patient experience.

Schedule:

2:00 PM - 10:30 PM | Rotating shift, weekends and holidays

What You'll Do:

• Utilizes knowledge of menu and modified diets to ensure that menu selections comply with prescribed diet, age-related needs, and other patient conditions.
• Assembles, delivers, and serves meals and nourishments.
• Thrive in a fast-paced environment where timeliness and accuracy directly impact patient satisfaction.
• Retrieves trays, records food intake and returns trays to ware washing area. Inventories, assembles, and delivers supplies.
• Communicates effectively with nursing and nutrition staff to coordinate meal service with other patient care functions.
• Follow the highest standards of food safety, sanitation, and compliance with regulatory guidelines.
• Communicate effectively, assure accuracy, food presentation, and diet compliance, explain the menu selection process, assist patient with menu selection and reassure delivery and pick up within established time frame adhere to policies, guidelines, and procedures.

What We're Looking For:

• High school diploma or equivalent.
• One year experience in a patient care or hospitality environment.
• A positive attitude, strong time management skills, and commitment to teamwork.
• Texas Food Handlers Certification (must be obtained within 30 days of hire).

Benefits and Why MD Anderson?

At MD Anderson, we recognize that our employees are the heart of our mission. Along with a chance to make a meaningful impact every day, we offer an outstanding benefits package, including:

• Comprehensive benefits package, including medical, dental, vision, and retirement plans
• Paid time off (PTO) and Extended Illness Bank (EIB) paid leave accruals
• Tuition Assistance Program after six months of service
• Clear pathways for advancement within MD Anderson

Education:

Required: High School or equivalent

Experience:

• Required: One year's experience in a patient care or hospitality environment.
• Preferred: At least one year of restaurant or hotel wait staff experience.

Certification:

Required: Must obtain a current Texas Food Handlers Certification within 30 days of entry into job.

The University of Texas MD Anderson Cancer Center offers excellent benefits, including medical, dental, paid time off, retirement, tuition benefits, educational opportunities, and individual and team recognition.

This position may be responsible for maintaining the security and integrity of critical infrastructure, as defined in Section 113.001(2) of the Texas Business and Commerce Code and therefore may require routine reviews and screening. The ability to satisfy and maintain all requirements necessary to ensure the continued security and integrity of such infrastructure is a condition of hire and continued employment.

It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state, or local laws unless such distinction is required by law.http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html

Additional Information

• Employment Status: Full-Time
• Employee Status: Regular
• Work Week: Days
• Minimum Salary: US Dollar (USD) 40,000
• Midpoint Salary: US Dollar (USD) 46,000
• Maximum Salary : US Dollar (USD) 52,000
• FLSA: non-exempt and eligible for overtime pay
• Work Location: Onsite