Room Service - The Saint Paul Hotel

Paycom - ATS; Saint Paul (MN); On-site; USD 20,664,000 - 34,440,000; Full time

Benefits offered by this job

Health benefits

Pension plan

Paid time off after 90 days

Job summary

The Saint Paul Hotel is seeking a friendly, energetic server for room service to greet guests, take and deliver orders, and manage payments. The role requires knowledge of our menu, accuracy with the POS system, and adherence to alcohol service rules.

You will maintain clean, organized room service areas, restock supplies, and assist with entry-level kitchen tasks as needed. Nights and weekends are required.

Qualifications

• 1 year of related experience in a high-volume food & beverage setting.
• Availability to work nights and weekends.

Responsibilities

• Greet guests, take orders, and serve food and beverages.
• Enter orders into the Point-of-Sale system and collect payments.
• Monitor alcohol service and request identification when needed.
• Maintain cleanliness of FOH room service areas and service equipment.
• Stock and replenish supplies; remove trash and perform cleaning duties.

Skills

Guest service

Communication

Cash handling

Multitasking

Attention to detail

Tools

Point-of-Sale System

Job description

This position has primary responsibilities including greeting guests; making suggestions regarding food and beverages; taking and delivering orders; answering questions or concerns; monitoring guest alcohol consumption; setting, breaking down, and cleaning of all FOH room service areas; cleanliness of work areas; maintaining accurate guest cover counts; and collecting payment for all food and beverages served.ESSENTIAL DUTIES AND RESPONSIBILITIESGreets guests; takes orders; serves food and beverages; collect payments.Thoroughly knowledgeable on the menu, daily specials, and beverages.Enters orders into Point-of-Sale System, maintains accurate guests cover counts, totals receipts correctly, verifies sales, and collects payment for all food and beverages served.Requests proper identification from guests purchasing alcoholic beverages when legal age is questionable (under the age of 30).Responsible for the cleanliness and organization of the room service kitchen and service area. Stocks/replenishes an adequate supply of product and equipment. Removes trash, sweeps, and mops floors. Performs all duties on position checklist including all cleaning duties.Complies with company, local, state, and national regulations pertaining to food quality, cleanliness and sanitation standards, alcohol service, and safety.Completes any and all other duties as assigned.MINIMUM REQUIREMENTS1-year related experience in a high-volume, high energy, food and beverage environment.Availability to work nights and weekends.While performing the duties of this job, the employee is regularly required to position self to move about.The employee frequently is required to operate and use server station tools and equipment; and communicate with guests, employees, and management.The employee must move up to 30 pounds frequently.Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.PREFERRED SKILLS & QUALIFICATIONSAlcohol service certification or ability to obtain within 30 days of hire.We are inspired by connections. We build genuine, authentic relationships with our guests, our employees and our partners, and provide memorable moments, exceptional experiences and operational excellence. Our team exemplifies these company cornerstones of being “All-In”:MentorshipEmpowermentRespectCoachingAccountabilityTrustBeing 100% all-in is much easier than being 99.9% or less. Once you make a 100% commitment, there are no exceptions. It's a done deal. You never have to think about it again. Ultimately, your 100% commitment will determine your progress and happiness within our company.We exist to create exceptional experiences by trusting and empowering one another, taking ownership of our work, and treating every person with respect. Through high standards, thoughtful use of resources, and a commitment to delivering results, we make our teams stronger, our guests happier, and our company better every day.About The Saint Paul HotelThe Saint Paul Hotel is regarded as one of the country’s premier hotels. Pairing history (and infamy) with style, sophistication and comfort, the Saint Paul hotel is known for exceptional hospitality and memorable, elegant experiences.The Saint Paul Hotel is operated by Morrissey Hospitality, which is composed of nearly two dozen unique restaurant, hotel and event concepts. You are not just getting another job when you join the Morrissey team. You are becoming a part of our team — a team that works through challenges together, supports and encourages one another, lifts their communities and prides themselves on exceptional experiences and genuine hospitality.Morrissey Hospitality offers our employees exceptional work environments, generous pay and benefits, and opportunities for education, training, and advancement. We are only as strong as our people, which is why we help you achieve your very best — at work, in your career and in your life.For more information on our career opportunities, visit us at Careers/Jobs | Morrissey HospitalityUnion Position Benefits (working 20+hours per week):Health and Welfare; PensionPTO after 90 days of serviceWorker’s CompensationMilitary Leave; Voting Leave; Bereavement Leave; School LeaveJury Duty; Witness DutyFamily Medical Leave (FMLA); Personal Leave (LOA), MN Paid leave (PFML)