Room Service Supervisor - Elevate Guest Experience

Hilton; Park City (UT); Presencial; USD 42 000 - 64 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Epic Local Ski Pass

Spa discounts

Complimentary meals on duty

Resumo da oferta

Waldorf Astoria Park City in Park City, Utah, is seeking a Room Service Supervisor to join our Department Team. You will oversee daily in-room dining operations, uphold service standards, and ensure compliance with health and safety policies while creating memorable experiences for guests.

Join our award-winning property and lead a team that delivers exceptional hospitality with a focus on guest satisfaction, teamwork, and professional growth in a luxury mountain setting.

Responsabilidades

• Supervise room service operations: Oversee and participate in daily room service operations, including ensuring guest service standards, product quality, and compliance with operational policies and procedures
• Deliver exceptional guest experiences: Monitor product and service quality, assess guest satisfaction, address issues, and make improvements to enhance the room service experience
• Guide the team through each shift: Provide hands-on supervision, assist with scheduling, and mentor room service team members to foster a positive and productive work environment
• Contribute to revenue growth: Assist with implementing marketing initiatives and up-selling techniques to promote room service sales and maximize profitability
• Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing

Descrição da oferta de emprego

Waldorf Astoria Park City in Park City, Utah, is seeking a Room Service Supervisor to join our Department Team. You will oversee daily in-room dining operations, uphold service standards, and ensure compliance with health and safety policies while creating memorable experiences for guests.

Join our award-winning property and lead a team that delivers exceptional hospitality with a focus on guest satisfaction, teamwork, and professional growth in a luxury mountain setting.