Room Service Specialist Per Diem

St. Tammany Parish Hospital; Covington, Northern (LA, KY); Hybrid; USD 17,000 - 25,000; Part time

Job summary

St. Tammany Parish Hospital in Covington, LA is seeking a Room Service Specialist Per Diem to ensure patients receive meals efficiently and courteously.

The role includes guiding patients through meal ordering, assisting with diet orders, and entering orders into Computrition for accurate menu processing. You will coordinate with the call center, nursing staff and dietitians while championing patient advocacy and CARES/HACCP compliance.

Qualifications

• Strong customer service mindset and professional bedside manner.
• Ability to communicate clearly with patients, families and staff.
• Willingness to learn diet guidelines and computer meal-ordering systems.

Responsibilities

• Serve meals to patients efficiently and on time.
• Instruct patients on meal ordering process and dietary modifications.
• Place meal orders into Computrition for menu processing.
• Liaise between call center, patient, production/tray line, nurse and dietitian.
• Advocate for patients and ensure CARES and HACCP standards are followed.

Skills

Customer service

Communication skills

Flexibility

Attention to detail

Education

High school diploma or GED

Job description

## Room Service Specialist Per DiemApply: Covington, LA: Part time: Posted Today: R13021At St. Tammany Health System, delivering world-class healthcare close to home is our goal. That means we are committed to attracting and retaining the very best professionals for every position in our health system.We believe the pristine beauty of St. Tammany Parish adds to our attractive compensation package. The health system is nestled in the heart of Covington on the north shore of Lake Pontchartrain. It is a peaceful, scenic, community-oriented area with an abundance of amenities to suit every taste.**JOB DESCRIPTION AND POSITION REQUIREMENTS**Scheduled Weekly Hours: TBDShift time: Covers both AM and PM shifts: 6:30 a.m.–2:00 p.m. and 12:30 p.m.–8:00 p.m., including rotating weekends and holidays. Summary of the Job: Serves meals to patients efficiently and timely. Instructs patients on meal ordering process. Explains general guidelines of physician’s diet orders. Assists patients in placing meal orders when needed. Places meal orders into the computer system (Computrition) for menu processing. Liaison between the call center, patient and the production/ tray line areas; and between the patient, nurse and dietitian. Communicates politely and effectively with staff and patients. Assumes the role of patient advocate. Helps wherever and whenever needed. Demonstrates acceptance of C.A.R.E.S. and HACCP standards. Minimum Qualifications: No experience necessary. Strong customer service skills required. Must be able to work anytime weekdays, weekends and holidays between the hours of 5:30am and 8:30pm. This position is considered essential during emergency conditions. Exhibits consistent customer/patient focus showing compassion, courtesy and respect. Consistently able to exceed patients’ expectations. Willingness to comply with dress code, CARES and HACCP standards. Must be able to think logically and make decisions based on experience and training. Must have excellent knowledge of or ability and willingness to learn about all diets/modifications, menu items and computer programs. Must be able to follow diet guidelines when taking meal orders. Preferred Qualifications: High school diploma or GED preferred. Customer service experience preferred. Physical Demands: Must possess good physical health. Some requirements include but are not limited to sitting, standing or walking for long periods of time. Lifting at least 20 pounds is required. Must be able to work with a moderate level of noise. Physical Effort required: Constant (67%-100%) – talking, hearing, seeing Frequently (34%-66%)- carrying, pushing/pulling, stooping, crouching, reaching, handling/feeling Occasionally (1%-33%)- lifting, balancing