Room Service Server - Guest-Focused F&B Pro

Ocean View Hotel Corporation; Honolulu (HI); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Go Hilton travel discount program

Group Health Insurance with opt-out

Recognition programs

Paid Vacation, Sick Leave, Holidays

401(k) with company match

Team Member Fitness Center

Job summary

Hilton Waikiki Beach Resort & Spa is seeking an energetic Full Time Room Service (WiQ) Server to join the F&B team. You will receive, pack, deliver and process all Room Service/food orders, and assist with running food to tables and bussing in MAC 24/7.

The ideal candidate is organized, detail-oriented, and capable of maintaining 100% guest satisfaction with a Can Do attitude and genuine hospitality. Flex scheduling and excellent English communication are required.

Qualifications

• Experience with WiQ system preferred.
• High School diploma required.
• Excellent customer service and ability to work under pressure.

Responsibilities

• Provides food and beverage service to guests in the hotel.
• Processes order on the MICROS POS and delivers to guest.
• Ensures guest order has appropriate silverware and condiments.
• Maintains Room Service area and restocks supplies for the shift.
• Assists in MAC 24/7 restaurant when no Room Service orders are active.

Skills

Time-Management

Teamwork

Organized

Customer Service

Multi-Tasking

ONQ

Education

High School

Tools

WiQ system

Job description

Hilton Waikiki Beach Resort & Spa is seeking an energetic Full Time Room Service (WiQ) Server to join the F&B team. You will receive, pack, deliver and process all Room Service/food orders, and assist with running food to tables and bussing in MAC 24/7.

The ideal candidate is organized, detail-oriented, and capable of maintaining 100% guest satisfaction with a Can Do attitude and genuine hospitality. Flex scheduling and excellent English communication are required.