Room Service Captain & Guest Experience Lead (Part‑Time)

Mauna Kea Beach Hotel; Waimea (HI); On-site; USD 20,664 - 34,440; Part time

Benefits offered by this job

Medical, drug, vision, and dental care

Paid vacation and sick leave

Dining and golf discounts

Job summary

Mauna Kea Beach Hotel is looking for a Part-Time Ikena AM R/S Captain/Sales Associate to manage daily operations in the Room Service Department. Responsibilities include processing food and beverage orders, ensuring timely deliveries, and providing excellent customer service. Minimum qualifications include a Department of Health TB Clearance and strong verbal communication skills. The position may require working more than 40 hours per week when needed, with a focus on maintaining high service standards.

Qualifications

• Department of Health TB Clearance required.
• Ability to read and write to perform job duties.
• Proficient in managing stressful situations.

Responsibilities

• Handle daily functions of the Room Service Department.
• Take and process food and beverage orders via phone.
• Oversee and ensure timely delivery of orders.

Skills

Multi-tasking

Verbal Communication

Customer Service

Tools

POS system

Job description

Mauna Kea Beach Hotel is looking for a Part-Time Ikena AM R/S Captain/Sales Associate to manage daily operations in the Room Service Department. Responsibilities include processing food and beverage orders, ensuring timely deliveries, and providing excellent customer service. Minimum qualifications include a Department of Health TB Clearance and strong verbal communication skills. The position may require working more than 40 hours per week when needed, with a focus on maintaining high service standards.