Room Service Attendant, University, 16 hours, Mixed Shift

Umass-Memorial-Health-; Worcester (MA); On-site; USD 26,000 - 48,000; Part time

Job summary

UMass Memorial Health is seeking a Food Services Kitchen team member to ensure accurate and timely patient meals, including tray assembly and patient-specific diet accommodations. You will coordinate with Nursing, Dietitians, and Food Service staff to communicate requests and issues effectively.

The role supports dietary and meal service goals in a hospital setting, requiring strong communication, organization, and the ability to work a mixed shift schedule.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to read, write and speak English.
• Ability to perform multiple tasks under time constraints and constant interruption.
• Basic knowledge of unit weights and measures and basic mathematical functions.

Responsibilities

• Deliver patient trays and assist with menu selections.
• Load and push hot and cold food trucks to and from patient units; transport related equipment.
• Complete the menu rounds process and adjust menus for modified diets.
• Retrieve all patient trays and deliver to main kitchen; restock carts.
• Use computerized menu planning system to verify diet orders with nurse or designee.

Skills

Communication

Interpersonal skills

English proficiency

Multi-tasking

Math basics

Education

High School diploma or GED

Job description

Are you a current UMass Memorial Health caregiver? Apply now through Workday.Exemption Status:Non-ExemptHiring Range:$19.00 - $34.55Please note that the final offer may vary within this range based on a candidate’s experience, skills, qualifications, and internal equity considerations .Schedule Details:Sunday through SaturdayScheduled Hours:3:30 pm - 7:30 pmShift:4 - Mixed Shift, 4.5 Hours (United States of America)Hours:16Cost Center:10020 - 5030 Food Services KitchenUnion:UFCW (United Food and Commercial Workers)This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.Everyone Is a CaregiverAt UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.Performs duties to ensure accurate and timely patient meal services, including menu selection, tray assembly, and delivery of food to assigned patients. Serves as liaison between patients, Nursing unit, Dietitians, Food Service staff and Food Service Management in the communication of patient special requests, issues, and concerns. Works as a cooperative team member in support of the established goals and objectives of the Food and Nutrition Services Department.I. Major Responsibilities:1. Delivers patient trays as assigned, including regularly scheduled meals, snacks, floor supplies and NOW trays. Assists patients with proper positioning of food tray, reviews menu selections with patient and opening of items as necessary.2. Loads and pushes hot and cold food trucks to and from patient units. Transports various related equipment to appropriate areas. Loads and operates cart lifts, dumbwaiters and elevators.3. Responsible for completing the menu rounds process for assigned patients to communicate menu system and record menu choices in a timely and efficient manner. Adjusts menus accordingly for modified diets. Reviews individual diet prescriptions with patients, as applicable. Informs patients regarding appropriate food alternatives/options as necessary due to dietary restrictions.4. Retrieves all patient trays and delivers to the main kitchen. Cleans and restocks cart.5. Utilizes computerized menu planning system to generate current diet order lists. Verifies for accuracy with unit charge nurse and/or designee.II. Position Qualifications:License/Certification/Education:Preferred:1. High School education or equivalent.Experience/Skills:Required:1. Excellent communication and interpersonal skills.2. Ability to read, write and speak English.3. Ability to perform multiple tasks under time constraints and constant interruption.4. Basic knowledge of unit weights and measures and basic mathematical functions.Preferred:1. Prior experience in a patient care capacity strongly preferred.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [e-mail]. We will make every effort to respond to your request for disability assistance as soon as possible.