Room Service Attendant, University, 16 hours, Mixed Shift

C100 UMass Memorial Medical Center, Inc.; United States; On-site; USD 26,000 - 48,000; Full time

Benefits offered by this job

Signing bonus possible

Job summary

UMass Memorial Health is seeking a Food Service/Kitchen Aide to deliver patient trays, assist with meal delivery, and support the Nutrition Services team. You will work with nurses, dietitians, and food service staff to ensure accurate and timely meals and accommodate diet orders.

The role emphasizes strong communication, multitasking, and adherence to standards of respect and patient care. Training and weekends/evenings may be required, with a potential signing bonus discussed during interview.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to read, write and speak English.
• Ability to perform multiple tasks under time constraints and constant interruption.
• Basic knowledge of unit weights and measures and basic mathematical functions.

Responsibilities

• Deliver patient trays and assist with meals as scheduled.
• Load and push food trucks and transport equipment to patient units.
• Complete menu rounds and adjust diets based on patient prescriptions.
• Record menu choices and verify accuracy with unit charge nurse.

Skills

Communication skills

English language

Multitasking

Weights & measures

Education

High School education or equivalent

Job description

Are you a current UMass Memorial Health caregiver?

Exemption Status: Non-Exempt Hiring Range: $19.00 - $34.55 (based on a full time schedule of 40 hours per week). Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations. Schedule Details: Sunday through Saturday, Weekends - One Full Weekend a Month Scheduled Hours: 4:00pm-8:00pm Shift: 4 - Mixed Shift, 4.5 Hours (United States of America) Hours: 16 Cost Center: 10020 - 5030 Food Services Kitchen Union: UFCW (United Food and Commercial Workers) This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve.

We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

Performs duties to ensure accurate and timely patient meal services, including menu selection, tray assembly, and delivery of food to assigned patients.

Serves as liaison between patients, Nursing unit, Dietitians, Food Service staff and Food Service Management in the communication of patient special requests, issues, and concerns.

Works as a cooperative team member in support of the established goals and objectives of the Food and Nutrition Services Department.

I. Major Responsibilities:

• Delivers patient trays as assigned, including regularly scheduled meals, snacks, floor supplies and NOW trays. Assists patients with proper positioning of food tray, reviews menu selections with patient and opening of items as necessary.
• Loads and pushes hot and cold food trucks to and from patient units. Transports various related equipment to appropriate areas. Loads and operates cart lifts, dumbwaiters and elevators.
• Responsible for completing the menu rounds process for assigned patients to communicate menu system and record menu choices in a timely and efficient manner. Adjusts menus accordingly for modified diets. Reviews individual diet prescriptions with patients, as applicable. Informs patients regarding appropriate food alternatives/options as necessary due to dietary restrictions.
• Retrieves all patient trays and delivers to the main kitchen. Cleans and restocks cart.
• Utilizes computerized menu planning system to generate current diet order lists. Verifies for accuracy with unit charge nurse and/or designee.

II. Position Qualifications:

• License/Certification/Education: Preferred: 1. High School education or equivalent.
• Experience/Skills: Required: 1. Excellent communication and interpersonal skills.
• 2. Ability to read, write and speak English.
• 3. Ability to perform multiple tasks under time constraints and constant interruption.
• 4. Basic knowledge of unit weights and measures and basic mathematical functions.
• Preferred: 1. Prior experience in a patient care capacity strongly preferred.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind.

If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

At UMass Memorial Health, everyone is a caregiver. No matter their responsibilities or title, every employee or “caregiver” fills an important role for our patients and their families every day.

Who is a caregiver? It’s not just the person who delivers the care. It’s all the people who make it work … and make it better. Caregivers give everything that helps patients heal, from expertise to extra attention. They give clean, comfortable rooms. Fast, accurate answers. And an easier, less stressful experience. They give warm, reassuring smiles, and helping hands.

We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, our community and each other. And everyone, in their own unique way, plays an important part, every day.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at [e-mail]. We will make every effort to respond to your request for disability assistance as soon as possible.