room service associate

Baptist Health; Lexington (KY); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Tuition Assistance up to $6,000 annually

Company paid Maternity and Paternity Leave

5 days Paid Time Off available upon hire

Bereavement Leave (includes pets)

PTO Sell Back Program

Compassionate Leave Sharing Program (PTO Donation)

Employee Support Fund

Job summary

Baptist Health in Lexington, Kentucky is seeking a Room Service Associate to deliver patient meals with professionalism and care. This role involves assisting patients with meal selections, ensuring trays are delivered punctually and accurately, and maintaining high standards in food safety and presentation. Ideal candidates will have a high school diploma and preferably some food service experience. The position includes employee benefits such as tuition assistance and paid time off.

Qualifications

• High School Diploma or Equivalent required.
• Food Service Experience Preferred.

Responsibilities

• Assisting patients in making meal selections aligned with their dietary restrictions.
• Delivering and retrieving patient trays in a timely manner.
• Following infection control and safety protocols.
• Communicating effectively with nursing staff regarding special diets.
• Assembling trays and maintaining tray accuracy.
• Providing assistance with tray setup.
• Participating in department initiatives to improve service.

Skills

Customer service skills

Communication skills

Attention to detail

Education

High School Diploma or Equivalent

Job description

Room Service Associate - Baptist Health Lexington

Full Time, First Shift

The Food & Nutrition Services team at Baptist Health Lexington plays an important role in supporting patient health and comfort through high-quality meal service. Room Service Associates serve as the primary contact between patients and the food service department, ensuring that every meal is delivered with care, compassion, and accuracy. Whether assisting patients with menu selections or delivering trays to the bedside, this role is key to creating a positive patient experience.

Job Description

The Room Service Associate is responsible for delivering patient meals in a professional, efficient, and courteous manner. Key responsibilities include:

• Assisting patients in making meal selections aligned with their dietary restrictions.
• Delivering and retrieving patient trays in a timely, sanitary, and respectful manner.
• Following infection control and safety protocols throughout meal service.
• Communicating effectively with the diet office, nursing staff, and production team regarding special diets and patient needs.
• Assembling trays and maintaining tray accuracy and presentation standards.
• Providing assistance with tray setup and responding to special requests from patients.
• Participating in department initiatives to improve service and patient satisfaction.

Requirements

• High School Diploma or Equivalent
• Food Service Experience Preferred

Benefits

• Tuition Assistance up to $6,000 annually
• Company paid Maternity and Paternity Leave
• 5 days Paid Time Off available upon hire
• Bereavement Leave (includes pets)
• PTO Sell Back ProgramCompassionate Leave Sharing Program (PTO Donation)
• Employee Support Fund, for employees in need of emergency financial support

Baptist Health is an Equal Employment Opportunity employer.