Room Service Ambassador

Medical City Healthcare; Dallas (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical benefits

Prescription drug coverage

Dental coverage

Vision coverage

Behavioral health & telemedicine

401(k) with match

Employee Stock Purchase Plan

Tuition assistance

Dependent scholarships

Fertility & family building benefits

Life insurance

Identity theft protection

Job summary

Medical City Dallas is seeking a Room Service Ambassador to obtain food preferences and meal orders, ensuring patient satisfaction and adherence to safety and infection control standards. The role emphasizes compassionate service within a hospital food service environment.

Candidates should have customer service experience in hospitality or healthcare settings. The position includes a comprehensive benefits package and opportunities for training and growth within the Food Service department.

Qualifications

• Customer service experience in a restaurant, hotel, hospital, or concierge/guest services preferred.

Responsibilities

• Utilizes systems/processes to ensure patient safety, infection control practices, department security & HIPAA guideline’s.
• Adhere to HACCP/food safety guidelines/policies & procedures.
• Maintain and adhere to Food & Nutrition’s uniform and personal appearance standards at all time.
• Utilizes proper processes to achieve patient, customer & physician satisfaction goals.
• Participate in training with other members of the Food Service department staff to further develop/advance within the industry.

Skills

Customer service

Job description

Do you have the career opportunities as a Room Service Ambassador you want with your current employer? We have an exciting opportunity for you to join Medical City Dallas which is part of the nation's leading provider of healthcare services, HCA Healthcare.

Job Summary And Qualifications

The Food & Nutrition Room Service Attendant will be a competent, experienced professional who is responsible for obtaining food preferences and meal orders. Demonstrates the ability to perform specific competencies as listed on the Competency Checklist. Meets mutually agreed upon performance goals/objectives established annually as listed on the performance management plan.

• Utilizes systems/processes to ensure patient safety, infection control practices, department security & HIPPA guideline’s.
• Adhere to HACCP/food safety guidelines/policies & procedures
• Maintain and adhere to Food & Nutrition’s uniform and personal appearance standards at all time
• Utilizes proper processes to achieve patient, customer & physician satisfaction goals.
• Participate in training with other members of the Food Service department staff to further develop/advance within the industry.

What qualifications you will need:

• Customer service experience in a restaurant, hotel, hospital, or concierge/guest services preferred

Benefits

Medical City Dallas, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn More About Employee Benefits

Note: Eligibility for benefits may vary by location.

Medical City Dallas is recognized for its advanced medical facilities and commitment to excellence in patient care. We are an 895+ bed tertiary care center. Our medical team consists of more than 1,500 physicians, many are recognized as the world's best in their specialties. Patients travel to Medical City Dallas from all over the United States and from other countries. We offer sophisticated treatment by our 400+ in-house physician specialists. Medical City Dallas has a full-service adult hospital and pediatric hospital. We have separate adult and pediatric emergency rooms, outpatient clinics and diagnostic centers. Our providers have access to state-of-the-art technology and are pioneering new medical procedures to accommodate patient needs. As a part of the Medical City network of hospitals, patients are ensured access to leading medical experts and advanced healthcare innovations across the network.

HCA Healthcare has been recognized as one of the World's Most Ethical Companies by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.