Room/Laundry Attendant

Rosewood Hotel Group; Santa Fe (NM); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Medical, dental, vision and retirement

Employee discount

Health insurance

Paid time off

Vision insurance

Job summary

Rosewood Hotel Group in Santa Fe, NM invites experienced room attendants and evening turndown attendants to join our team. You will clean guest rooms to the brand's high standards, report maintenance issues, and handle guest requests with discretion.

The role requires at least one year of housekeeping experience, high school diploma, and solid English communication. We offer full-time hours, day and evening shifts, benefits, and professional growth opportunities.

Qualifications

• Experience: Minimum one year's experience cleaning hotel guest rooms.
• Education: High school diploma or equivalent education.
• General Skills: Verbal and written communication, attention to detail, teamwork.
• Technical Skills: Knowledge of cleaning chemicals and safe handling procedures.
• Language: English required.

Responsibilities

• Maintain knowledge of departmental policies and standards.
• Ensure daily standards are delivered at a superior level.
• Use appropriate cleaning chemicals per OSHA regulations and hotel requirements.
• Clean guest rooms by category priority.
• Transport cart with cleaning supplies to assigned guest room.
• Service assigned guest rooms and report damages.
• Ensure confidentiality of guest information.
• Provide friendly and courteous service to guests and colleagues.

Skills

English

Education

High school diploma or equivalent

Job description

Description

We believe that life ismade of many journeys: inspiration, wonderment, curiosity, or the simple joy ofdiscovering something new every day. If you share the same sentiment, then thisopportunity is for you.

Rosewood Hotels andResorts is looking for evening turndown attendants and room attendants to joinour team.

Clean guest rooms asassigned, ensuring the hotel's established standards of cleanliness.Responsible for reporting any maintenance deficiencies and handling guestrequests or complaints. Ensures the confidentiality and security of all guestrooms.

Responsibilities

• Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
• Ensure that standards are maintained at a superior level on a daily basis.
• Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and hotel requirements.
• Clean guest rooms by category priority.
• Transport cart with cleaning supplies, amenities and linens to assigned guest room and position securely.
• Service assigned guest rooms.
• Check under bed(s), chairs and sofa for debris and remove if present.
• Inspect condition of all furniture for tears, rips or stains; report any damages to the supervisor.
• Remove all dust, debris and foreign particles from upholstered furniture including crevices and under cushions.
• Dust pictures, frames and mirrors. Remove dust and debris on television, clock radio, remote control and cable box.
• Exhibit a friendly, helpful and courteous manner when dealing with guests and fellow employees.
• All other duties as required.

The list ofresponsibilities is illustrative only and is not a comprehensive listing of allfunctions and tasks performed by this position. The company reserves the rightto add, remove or alter duties when business need dictates.

QUALIFICATIONS

Experience: Minimum one years'experience cleaning hotel guest rooms.

Education: High school diploma orequivalent education.

General Skills: Good verbal andwritten communication skills, able to work quickly and accurately at all times;Must be able to perform job functions with attention to detail, speed andaccuracy; prioritize, organize and follow-up; be a clear thinker, remainingcalm and resolving problems using good judgment; follow directions thoroughly;understand a guest’s service needs; work cohesively with co-workers as part ofa team; work with minimal supervision; maintain confidentiality of guestinformation and pertinent hotel data.

Technical Skills: Knowledge ofproper chemical handling procedures; familiarity with cleaning equipment andsupplies.

Language: Required to speakbasic English.

ABOUT ROSEWOOD HOTELGROUP

Rosewood Hotel Group,one of the world’s leading hotel companies, encompasses three brands: RosewoodHotels & Resorts®, New World Hotels & Resorts® and KHOS™. Its combinedportfolio consists more than 40 hotels in 19 countries. Known for distinctive,refined service in cultures throughout the worlds. We want to be progressive inour service yet remain timeless. Whether you work with us to stay with us,Rosewood Hotel Group creates enduring relationships in engaging environments.

The group’s foundationis its commitment to "Relationship Hospitality" - a belief that truehospitality springs from the nurturing and building of strong and lastingrelationships with fellow associates, guests, partners and the communities inwhich its hotels operate. By doing so, Rosewood Hotel Group strives to becomethe industry leader in delivering the true meaning of hospitality.

Competitive Benefits

• Medical, dental, vision and retirement benefits
• Paid holidays
• We encourage personal and professional growth. Continue the Rosewood Journey through global talent development opportunities.

Job Type: Full-time

Pay: From $18.00 perhour

Expected hours: 30 - 40per week

Benefits

• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Shift

• Day shift
• Evening shift

Education

• High school or equivalent (Preferred)

Experience

• Housekeeping: 1 year (Required)

Language

• English (Required)

Ability to Relocate

• Santa Fe, NM 87501: Relocate before starting work (Required)

Work Location

In person