Room Inspector: Elevate Cleanliness & Guest Satisfaction

Stonebridge Companies; Watertown (MA); On-site; USD 48,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, vision

PTO

401(k) matching

Wellness programs

Life and disability insurance

Savings accounts

Tuition assistance

Travel and lodging perks

Job summary

Stonebridge Companies is seeking a Room Inspector in Watertown, MA to uphold hotel cleanliness by inspecting guest rooms and public areas, reporting deficiencies, and coordinating corrective actions. The role supports the housekeeping department and collaborates with front desk and security as needed.

Ideal candidates have 2+ years in housekeeping, strong attention to detail, excellent communication, and proficiency with housekeeping software and MS Office.

Qualifications

• 2+ years of experience in housekeeping or a related role, preferably in a hotel environment.
• Experience in inspecting and maintaining cleanliness standards.
• Excellent attention to detail and commitment to maintaining high cleanliness levels.
• Excellent communication and interpersonal skills to interact with team members and guests.
• Ability to work independently and manage time effectively.
• Proficiency in using housekeeping management software and Microsoft Office (Word, Excel, Outlook).
• Strong organizational skills and ability to multitask in a fast-paced environment.
• Leadership skills to guide and motivate the housekeeping team.

Responsibilities

• Inspect guest rooms and public areas to ensure cleanliness meets hotel standards.
• Report any unsatisfactory conditions to room attendants and follow up to ensure corrections are made.
• Monitor and maintain cleanliness in event areas, storage rooms, restrooms, and offices.
• Assume responsibility for guest feedback and service scores related to housekeeping.
• Report the status of all guestrooms to the front desk department.
• Collaborate with the Security Office to manage lost and found items.
• Assist in conducting inventories of linen, supplies, and equipment as directed by the Executive Housekeeper.
• Participate in ordering supplies to maintain adequate inventory levels.
• Perform daily checks of vacant rooms, public spaces, and storage areas.
• Maintain departmental key control for security purposes.
• Ensure deep cleaning programs are executed according to schedule.
• Address and resolve any guest or housekeeping-related issues promptly.

Skills

Attention to detail

Communication skills

Independence

Leadership

Housekeeping software

Microsoft Office (Word, Excel, Outlook

Tools

Housekeeping management software

Microsoft Office (Word, Excel, Outlook)

Job description

Stonebridge Companies is seeking a Room Inspector in Watertown, MA to uphold hotel cleanliness by inspecting guest rooms and public areas, reporting deficiencies, and coordinating corrective actions. The role supports the housekeeping department and collaborates with front desk and security as needed.

Ideal candidates have 2+ years in housekeeping, strong attention to detail, excellent communication, and proficiency with housekeeping software and MS Office.