Room Attendant - The Drey Hotel

The Village Dallas; Dallas (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

The Village Dallas is seeking a reliable Room Attendant to maintain guest rooms to a high standard, ensuring linens, mirrors, and surfaces are pristine. You will welcome guests and respond to requests, contributing to a welcoming home-away-from-home experience.

You must be comfortable using cleaning equipment, following instructions, and working with minimal supervision. Our team values professionalism, punctuality, and courtesy, with opportunities to grow in a hospitality-driven environment at

Qualifications

• High school diploma or GED or equivalent experience.
• 1–3 months related experience and/or training acceptable.
• Must be able to work with minimal supervision and maintain high performance.

Responsibilities

• Greet guests and respond to queries.
• Replace used towels and bathroom amenities.
• Sweep and mop floors.
• Dust and polish furniture.
• Empty trash containers.
• Restock minibar beverages and items.
• Clean public areas such as corridors.
• Report maintenance issues and update room status.

Skills

Industrial cleaning equipment

Ability to follow instructions

Professional and polite

Education

High school diploma or GED

Tools

Cleaning products and supplies

Industrial cleaning equipment

Job description

Position: Room Attendant - The Drey Hotel

Location: Dallas, TX

Job Id: 479

# of Openings: 1

At The Village Dallas, we want to hire and nurture positively motivated, enthusiastic people in the best way to serve our residents and achieve our goals- and trust us, we have BIG goals! The Village Dallas is a 307 acre residential apartment community with a mixed-use lifestyle project stocked full of good food, fun entertainment, and awesome people. Ready to love where you work? Let’s get started!

Job Description

When a guest walks into any of our rooms – imagine that first look around they take. Followed by that sigh of relief because they’ve arrived to their home away from home, be it for a night or a week, and it’s perfect. Everything is exactly in its place. Crisp, pressed linens. Perfectly placed pillows. A sparkling mirror. Every detail adding up to an experience our guests feel great about because they know they’re in good hands while staying with us. That’s the impact you make with your efforts, which become even bigger when those experiences add up and create a loyal customer.

We are looking for a reliable and friendly Room Attendant to join our hospitality team in order to provide superb customer service to our guests. Your duties will include ensuring that assigned rooms are fully stocked, cleaned, and serviced to a high standard. You should also be able to resolve guest complaints and queries promptly and in a polite manner.

KEY RESPONSIBILITIES

• Greeting guests and responding to queries.
• Replacing used towels and other bathroom amenities, such as shampoo and soap.
• Sweeping and mopping floors.
• Dusting and polishing furniture.
• Emptying trash containers.
• Restocking beverages and food items in the mini bar.
• Cleaning public areas, such as corridors.
• Reporting any technical issues and maintenance needs.
• Updating status of guest rooms on assignment sheet.

  REQUIREMENTS

  • Experience using industrial cleaning equipment and products.
  • Ability to work with little or no supervision while meeting high-performance standards.
  • Physical mobility and stamina.
  • Ability to follow instruction.
  • Professional and polite.

  QUALIFICATIONS

  • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
  • Prior guest service experience in a hotel environmental.

  Village Hospitality is an equal opportunity employer and fosters a workplace comfortable for all types of people to work and grow without regard to gender, race, religion, ethnicity, nationality, or sexual orientation.