Room Attendant (Short North Luxury)

Highgate; Columbus (OH); On-site; USD 12,000 - 16,000; Full time

Job summary

A leading hospitality company seeks a Room Attendant to maintain clean and attractive guestrooms while providing excellent service to guests. The role requires effective communication and physical stamina, with flexible working hours. Join a dynamic team in a vibrant environment!

Qualifications

• Ability to exert up to 50 pounds occasionally, and 20 pounds frequently.
• Ability to stand throughout the shift.

Responsibilities

• Thoroughly clean guestrooms according to standards.
• Restock housekeeping cleaning cart for next day’s use.
• Ensure overall guest satisfaction.

Skills

Communication

Education

High School diploma or equivalent

Job description

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About Highgate

Highgate is a premier real estate investment and hospitality management company recognized as an industry innovator. It is a dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco, and Honolulu, with a growing presence in Europe, Latin America, and the Caribbean. The company's portfolio exceeds $20B in asset value and generates over $5B in revenue. Highgate offers expert guidance through all stages of the hospitality property cycle and develops bespoke hotel brands using industry-leading revenue management tools. The company is headquartered in London, New York, Dallas, and Seattle.

Position Details

Compensation Type: Hourly

Location: Le Meridien Columbus, The Joseph

Overview

The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous, and efficient service to all guests.

Responsibilities

1. Thoroughly clean guestrooms according to standards.
2. Complete all pre-cleaning duties, including guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
3. Remove all trash and dirty linen from guestrooms and hallways.
4. Keep hallways, public areas, and closets clean, neat, and vacuumed.
5. Restock housekeeping cleaning cart for next day’s use.
6. Replenish chemical bottles.
7. Report missing items from rooms to Housekeeping Supervisor/Manager.
8. Report maintenance issues immediately.
9. Handle Lost and Found items according to standards.
10. Ensure overall guest satisfaction.
11. Work hours are typically between 8am-7pm, Monday through Saturday, with some variation.
12. Must be flexible to work any day of the week.

Qualifications

1. High School diploma or equivalent preferred.
2. Ability to exert up to 50 pounds occasionally, and 20 pounds frequently.
3. Ability to stand throughout the shift.
4. Effective verbal and written communication skills in a friendly, courteous manner.

Additional Information

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industry: Hospitality

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