Room Attendant- Quality Inn & Suites

M&R Hotel Management; Charleston (WV); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading hotel management company is seeking a Room Attendant for their Quality Inn & Suites location in Charleston, WV. The role involves maintaining the cleanliness of guest rooms, ensuring guest satisfaction, and following safety procedures. Ideal candidates will demonstrate strong customer service skills and the ability to work effectively in a team. This is an entry-level full-time position, offering a salary of $10.50 per hour.

Qualifications

• Entry-level position requiring cleanliness and organization.
• Ability to follow safety standards and emergency procedures.
• Must physically move items weighing up to 40lbs.

Responsibilities

• Maintain guest room cleanliness and supplies.
• Ensure guest satisfaction and report maintenance needs.
• Follow Housekeeping guidelines effectively.

Skills

Customer Service

Attention to Detail

Time Management

Teamwork

Job description

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SUMMARY:

Responsible for the cleanliness, arrangement and supply of all guest rooms in an assigned section.

Room Attendant

SUMMARY:

Responsible for the cleanliness, arrangement and supply of all guest rooms in an assigned section.

RESPONSIBILITIES:

• Provide the highest quality of service to the customer at all times.
• Ensure guest satisfaction through room cleanliness and attention to guest needs.
• Clean (x) rooms per day following the Housekeeping Guidelines within an eight-hour work day while maintaining established standards.
• After proving ability to increase workload, clean extra guest rooms to receive additional compensation. Check fixtures, television, radio, and heating/cooling equipment for proper operation.
• Set heating/cooling equipment and radio on proper settings.
• Inspect room for maintenance needs and report on maintenance service requests.
• Perform daily general clean duties and changing of bedspreads, blankets, mattress pads and shower curtains as assigned.
• Log rooms cleaned on daily housekeeping report. Fold terry and linen while waiting for rooms.
• Clean, organize, and restock cart at the end of the day (terry, cups, toilet paper, rags, and fill spray bottles)
• Deliver supply basket to laundry for restocking.
• Maintain cart, linen room, and vacuum cleaner cleanliness.
• Turn in key and room status report to Guest Room Supervisor or front desk.
• Know how to operate laundry equipment and maintain public area cleanliness.
• Must wear proper uniform at all times in accordance with the Standards of Appearance.
• Have a thorough knowledge of emergency procedures.
• Practice safety standards at all times.
• Be able to move luggage, packages, or furniture weighing up to 40lbs.
• Each associate will be required to follow the rules as found in the M&R Employee Handbook
• Perform other duties as assigned by management, of which the employee is capable of performing

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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