Room Attendant - PT - SCC

Grand Pacific Resorts; San Clemente (CA); On-site; USD 30,000 - 40,000; Part time

Job summary

An established industry player in hospitality is seeking a dedicated Room Attendant to join their team. In this entry-level, part-time role, you will provide exceptional service by maintaining the cleanliness of resort interiors. Your attention to detail and strong organizational skills will ensure that guests enjoy a pristine environment. The ideal candidate will thrive in a team setting and demonstrate excellent communication abilities. This position offers a chance to grow within a supportive and dynamic workplace, where your contributions will be valued and recognized.

Qualifications

• Detail-oriented and professional with strong customer service skills.
• Ability to multitask effectively in a diverse team environment.

Responsibilities

• Clean all rooms according to resort standards for cleanliness and efficiency.
• Communicate effectively with guests, supervisors, and associates.

Skills

Customer Service

Attention to Detail

Multitasking

Communication Skills

Organizational Skills

Education

High School Diploma or Equivalent

Job description

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Position Summary/Objective

Under the direction of the Housekeeping Supervisor and/or Manager, the Room Attendant will be responsible for providing superb hospitality by maintaining the interior areas of the resort property. The associate will work independently or in a team under little to no supervision. This position relies on good judgment to perform the functions of the job.

Primary Essential Functions

• Support and uphold the values, expectations, policies, and procedures of Grand Pacific Resorts as outlined in the Employee Handbook.
• Clean all rooms according to resort standards for cleanliness and efficiency.
• Maintain work carts/stations to optimize appearance and efficiency.
• Remove used linens, towels, necessary products, and supplies, then replace with new items.
• Clean kitchens, bathrooms, bedrooms, and living rooms as per housekeeping checklists.
• Vacuum, mop, wash, dispose of trash, dust, polish, and scrub as needed.
• Maintain uniforms and nametag.
• Assist with special projects as assigned by the Supervisor.
• Communicate effectively with guests, supervisors, and associates.
• Stay informed about emergency procedures, current projects, security issues, and the location of emergency equipment.
• Conduct all responsibilities professionally and ethically.
• Maintain a consistent, regular attendance record.
• Adhere to performance standards, company policies, and procedures related to the department.

Education, Skills & Experience

The ideal candidate must be detail-oriented, thorough, and professional, providing exemplary customer service to guests, owners, management, and colleagues.

• 0 – 2 years of related experience.
• High school diploma or equivalent preferred.
• Ability to multitask effectively.
• Strong customer service skills.
• Excellent communication and organizational skills.
• Experience in the hospitality industry (time share preferred).
• Ability to work well in a diverse team environment.

Additional Eligibility Qualifications

• Must be available to work various shifts including weekends and holidays.
• Must pass applicable auditions or skill testing, background check, physical examination, and drug screening.
• Fluency in English is preferred.

Physical, Environmental & Other Requirements

• Stand and/or walk for up to 8 hours.
• Sit, stoop, kneel, crouch, and crawl.
• Frequently lift/move up to 10 pounds; occasionally up to 25 pounds.
• Clear vision (close, distant, and depth perception) for navigating the resort buildings.

EEO Statement

Grand Pacific Resorts provides equal employment opportunities to all associates and applicants, regardless of protected characteristics under applicable law.

Other Duties

• This job description does not list all duties; other tasks may be assigned.
• Performance will be evaluated based on task execution and adherence to Standards of Excellence.
• Management reserves the right to revise this description at any time.
• This is not a contract of employment.

Additional Information

• Entry level, part-time position.
• Job function includes Management and Manufacturing within the Hospitality industry.