Room Attendant PartTime FullTime

Eden Resort & Suites; Lancaster (Lancaster County); On-site; USD 18,184 - 25,898; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k) plan

Job summary

Eden Resort & Suites in Lancaster, PA is seeking a Room Attendant to ensure guest rooms provide a home-like experience. Responsibilities include cleaning, organizing, and preparing rooms, adhering to resort standards, and providing excellent guest service. Ideal candidates are detail-oriented and have some housekeeping experience. Benefits include health insurance, paid time off, and a 401(k) plan. The starting compensation is $16 per hour.

Qualifications

• Able to work independently and as a team member.
• Guest service-oriented, ensuring excellent room quality.
• Highly attentive to details, careful, and thorough in tasks.

Responsibilities

• Read and understand report/room assignment boards.
• Clean, dust, sanitize, and stock all guest rooms according to standards.
• Make beds and maintain cleanliness of corridors.

Skills

Guest service orientation

Attention to detail

Teamwork

Independence

Education

Experience in Housekeeping Department

Job description

At Eden Resort & Suites, we’re all about creating memorable experiences for our guests. As a Room Attendant, you will ensure each guest steps into a space that feels like a home away from home. Your attention to detail and commitment to excellence will shine as you prepare guest rooms, suites, and villas with care.

Benefits include health insurance, paid time off, and a 401(k) plan.

Responsibilities

• Read and understand the report/room assignment boards
• Ensure that the Housekeeping Closets and Carts are kept clean, organized, and stocked
• Clean, dust, sanitize, and stock all guest rooms (including bathrooms and kitchens in certain rooms) according to the standards and procedures of the Resort
• Strip rooms of trash and linen
• Make beds according to Resort standards
• Vacation/mop floors
• Assist with deep cleaning
• Handle “do not disturb” rooms
• Provide stayover and turndown service as assigned
• Report any maintenance issues or lost items to Management
• Keep corridors clean, neat, and free of any debris
• Other duties as assigned by management

Qualifications

Essential Skills

• Able to work independently and as a team member
• Guest service-oriented, ensuring that every guest receives an excellent room
• Highly attentive to details, careful, and thorough in completing tasks
• Able to maintain composure in difficult situations

Education and Experience

• Experience in a Housekeeping Department is preferred

Physical Requirements

• Ability to stand or sit for extended periods of time
• Ability to lift and carry up to twenty-five (25) pounds
• Some public areas of the Resort are outside; working in inclement weather is required

Compensation: $16 hourly to start