Room Attendant OnCall Tarrytown House Estate Hotel

Tarrytown House Estate; Charlotte (NC); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading hospitality company is seeking an On-Call Room Attendant responsible for maintaining the cleanliness and arrangement of guest rooms. The role requires attention to detail and a commitment to guest satisfaction, ensuring all rooms meet high standards. This position is flexible and based on business levels, offering additional compensation for increased workload. Ideal candidates will have strong customer service skills and the ability to follow safety and cleanliness standards.

Qualifications

• Responsible for cleanliness and arrangement of guest rooms.
• Must wear proper uniform at all times.

Responsibilities

• Provide high-quality service and ensure guest satisfaction.
• Clean assigned rooms and report maintenance needs.
• Maintain cleanliness of cart and linen room.

Skills

Customer Service

Attention to Detail

Cleaning

Job description

On-Call Room Attendant

Schedule is On-Call based on business levels.

SUMMARY:

Responsible for the cleanliness, arrangement and supply of all guest rooms in an assigned section.

RESPONSIBILITIES:

• Provide the highest quality of service to the customer at all times.
• Ensure guest satisfaction through room cleanliness and attention to guest needs.
• Clean (x) rooms per day following the Housekeeping Guidelines within an eight-hour work day while maintaining established standards.
• After proving ability to increase workload, clean extra guest rooms to receive additional compensation. Check fixtures, television, radio, and heating/cooling equipment for proper operation.
• Set heating/cooling equipment and radio on proper settings.
• Inspect room for maintenance needs and report on maintenance service requests.
• Perform daily general clean duties and changing of bedspreads, blankets, mattress pads and shower curtains as assigned.
• Log rooms cleaned on daily housekeeping report. Fold terry and linen while waiting for rooms.
• Clean, organize, and restock cart at the end of the day (terry, cups, toilet paper, rags, and fill spray bottles)
• Deliver supply basket to laundry for restocking.
• Maintain cart, linen room, and vacuum cleaner cleanliness.
• Turn in key and room status report to Guest Room Supervisor or front desk.
• Know how to operate laundry equipment and maintain public area cleanliness.
• Must wear proper uniform at all times in accordance with the Standards of Appearance.
• Have a thorough knowledge of emergency procedures.
• Practice safety standards at all times.
• Be able to move luggage, packages, or furniture weighing up to 40lbs.
• Each associate will be required to follow the rules as found in the M&R Employee Handbook
• Perform other duties as assigned by management, of which the employee is capable of performing