Room Attendant - MFCAA

IHG Hotels & Resorts; Fort Campbell North (KY); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Paid time off

Medical insurance

Dental insurance

Vision insurance

401k

Job summary

IHG Hotels & Resorts in Fort Campbell North, KY, seeks a Room Attendant to keep guest rooms fresh and welcoming, ensuring a tidy, comfortable space for guests after a busy day.

This role requires physical stamina, the ability to lift up to 50 pounds, and flexibility to work nights, weekends, or holidays. You will learn safety procedures, wear PPE, and work closely with other departments to deliver quality service.

Qualifications

• Physical role with you on your feet most of the day.
• Ability to lift up to 50 pounds / 23 kilograms.
• Ability to bend and kneel as needed.
• Reading, writing and basic math skills required.
• Flexible attitude to shifts including nights, weekends and holidays.

Responsibilities

• Keep hotel rooms at high standards and make them memorable for guests.
• Assist guests with needs and directions as required.
• Update supervisor on room service progress and report repairs.
• Follow safety procedures and wear protective equipment.
• Manage supplies and amenities to minimize waste.
• Log lost and found items and reunite with owners.
• Maintain a neat uniform and professional appearance.
• Support other duties as needed and assist with deep cleaning.
• Coordinate with other departments to ensure quality service.

Skills

Physical fitness

Strength (50 lb)

Bend and kneel

Literacy skills

Basic math

Flexible shifts

Job description

As a Room Attendant – you’ll make sure our rooms and suites are always ‘fresh and welcoming’ for our guests after a busy day at work – creating a haven for them to escape and relax in - or get a bit of last minute work done.

Your Day to Day

• You’ll make sure our rooms are always at their best - we have standards - but it’s down to you to make that room special and memorable for guests.
• Help guests - you’ll be happy to help if someone needs a toothbrush or directions for example.
• Keep your supervisor updated on room service progress and alert them to any repairs needed
• Safety aware – follow our established safety procedures at all times - and wear protective equipment when needed.
• Be organized - keep on top of supplies and amenities and always try to minimize waste.
• Reunite items with owners – and log any lost and found property.
• Look smart – wear your uniform with pride.
• Other ad-hoc duties – unexpected moments when we have to pull together to get a task done.
• Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping.
• Report, turn in, and/or log all lost and found items according to established procedures.
• Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service.
• May regularly assist with deep cleaning projects.
• May have turndown duties.
• May assist with other duties as assigned.

What We Need From You

• It’s a physical role and you’ll be on your feet most of the day, so fitness is important.
• Strength – with occasional lifting of items up to 50 pounds / 23 kilograms and or push/pulling heavy objects.
• You’ll might need to bend and kneel to complete some activities.
• Literacy skills - reading, writing and basic math skills.
• Flexible attitude to shifts – you may need to work nights, weekends and/or holidays.

The hourly pay range for this role is $15.00 to $18.27.

We offer a comprehensive package of benefits including paid time off, medical/dental/vision, insurance, 401k, and many other benefits to eligible employees.

Important information

• The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
• No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
• EEO Is The Law - click here for more information about Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity.
• If you require reasonable accommodation during the application process, please click here.
• IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.
• If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.
• For roles or applicants in San Francisco only: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.