Room Attendant- Long Island Marriott Uniondale, NY

Blue Sky Hospitality Solutions; Uniondale (NY); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player in hospitality is seeking a dedicated Room Attendant to ensure guest satisfaction through exceptional cleaning and service. This role involves maintaining high standards in guest rooms and responding to guest requests efficiently. Join a vibrant team where your contributions directly impact the guest experience. With opportunities for career advancement and a supportive work environment, this position is ideal for those who thrive in a dynamic setting. If you are passionate about hospitality and committed to excellence, this is the perfect opportunity for you.

Benefits

Health Insurance

401(k)

Paid Leave

Vacation

Holiday Pay

Uniform Provided

Complimentary Meal

Career Advancement Opportunities

Sick/Personal Days

Employee Discounts

Qualifications

• Previous housekeeping experience is strongly preferred.
• Ability to work in a fast-paced, high-energy environment.
• Strong attention to detail and customer service skills.

Responsibilities

• Clean guest rooms to hotel standards, including making beds and cleaning bathrooms.
• Respond to guest requests and manage inquiries promptly.
• Follow safety policies and maintain a clean work area.

Skills

Housekeeping Experience

Attention to Detail

Customer Service

Safety Procedures

Job description

Position: Room Attendant

Location: Marriot Long Island

Reports to: Director of Housekeeping

JOB SUMMARY

The Room Attendant is responsible for cleaning guest rooms and responding to guest requests at the highest standards in support of the hotel’s continuing effort to deliver exceptional guest service.

CANDIDATE PROFILE

Experience

• Previous experience housekeeping is strongly preferred.

JOB ESSENTIALS

• Provide a clean, safe and well-maintained guest room for all guests of the hotel.
• Thoroughly clean guest rooms as assigned, including, but not limited to making beds, cleaning bathrooms, dusting and vacuuming to Doubletree brand standards.
• Dispose of trash and recyclables.
• Perform deep cleaning tasks, as needed.
• Gather supplies/equipment/amenities as needed daily.
• Respond to guest requests in a timely, friendly and efficient manner. Get assistance to help guests when needed.
• Manage guest requests, inquiries, and complaints promptly and completely. Ensure follow up with guests are performed in a timely manner to maintain a high level of guest satisfaction and quality service. In the event of dissatisfaction, negotiate compromise in accordance to the “Make it Right” established guidelines.
• Follow proper hotel safety policies and procedures and use safety equipment as needed to ensure the safety of all team members during each shift. Report all accidents and injuries in a timely manner.
• Ensure work area is clean and clear of standing water, debris or any objects that can obstruct the job duties from being performed safely, efficiently and effectively.
• Perform any other job-related duties as assigned.

Other

• Ability to work in a fast-paced, high-energy and demanding work environment.
• Strong attention to detail.
• Ability to establish and maintain effective working relationships with associates and guests.
• Able to understand and follow all safety-related procedures while performing all tasks.
• Regular attendance in conformance with the standards is essential to the successful performance of this position.
• Comply with attendance rules and be available to work on a regular basis. Able to work varied shifts, including weekdays, evenings, weekends and holidays.
• Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.

Physical Demands

• While performing the duties of this position, the job regularly requires standing and walking for an entire shift and performing repetitive motions, bending, stretching, reaching, stooping and pushing up to 20-30 pounds.

Benefits:

• Health insurance
• HRA Benefit
• Employee Plum Benefits discount
• Sick/Personal Days
• Vacation
• Holiday Pay
• Bereavement Pay
• Paid Leave
• Pension
• 401(k)
• Competitive Wages
• Career Advancement Opportunities
• Monthly Staff Recognition
• Uniform Provided with complimentary cleaning.
• Complimentary Meal with paid breaks

Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules (including holidays and weekends) to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required.

This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.

Equal Opportunity Employer: Blue Sky Hospitality Solutions is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

I have read the above and understand and accept and agree to the job essentials/job requirements and other aspects that this position requires.