Room Attendant - Limelight Denver

Aspen Skiing Company; Denver (CO); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a forward-thinking company as a Room Attendant, where you will play a vital role in ensuring guest satisfaction through meticulous cleaning and service. This position involves a variety of tasks including cleaning rooms, changing linens, and communicating effectively with guests to address their needs. You will work in a dynamic environment that values teamwork and professionalism, providing you with an opportunity to contribute to a positive guest experience. If you thrive in a fast-paced setting and have a passion for hospitality, this role is perfect for you!

Benefits

Health, Dental and Vision Insurance

Flexible Spending Account

Life Insurance

Paid Time Off

401(k) Savings Plan

Employee Ski Pass

Dependent Ski Passes

Qualifications

• Previous cleaning experience preferred.
• Knowledge of cleaning procedures and sanitation standards.

Responsibilities

• Clean and service guest rooms according to hotel procedures.
• Communicate efficiently with guests and report maintenance issues.

Skills

Housekeeping knowledge

Communication skills

Time management

Bilingual (English and Spanish)

Education

High School Diploma or equivalent

Job description

Position Summary
The Room Attendant is responsible for cleaning rooms, vacuuming, changing linens and towels, making beds, cleaning bathrooms, and doing laundry. This position reports to the Director of Housekeeping.

Job Posting Deadline
Applications for this position will be accepted until February 16, 2025.

Essential Job Functions/Key Job Responsibilities

1. Clean and service guest rooms in accordance with hotel procedures.
2. Leave the guest rooms in a uniform arrangement as determined by housekeeping leadership.
3. Communicate efficiently with internal and external customers to help guests with problems, collect accurate information, and occasionally diffuse anger.
4. Restock all necessary linens and amenities according to the guest room legend.
5. Report status of rooms cleaned.
6. Report to supervisor about any damage, hazards, and repairs of items in the room or about the room itself.
7. Keep corridors and service areas clean and neat.
8. Bring linens and garbage to proper areas.
9. Update daily room master worksheet before breaks, lunch, and end of shift.
10. Perform deep cleaning of rooms twice yearly.
11. Respond to guest requests in a timely manner.
12. Assume responsibility of all assigned rooms each day.
13. Other duties as assigned.

Qualifications

Education & Experience Requirements

• High School Diploma or high school equivalent preferred.
• Previous cleaning experience preferred.

Knowledge, Skills & Abilities

• Proficient knowledge of housekeeping and hotel policies, cleaning procedures, sanitation standards, and use of cleaning chemicals.
• Knowledge of proper linen care, bed-making techniques, and room presentation standards.
• Knowledge of OSHA safety standards in regard to working with chemicals.
• Awareness of hotel services and amenities to assist guests with inquiries.
• Understanding of health and safety regulations, including handling biohazard materials and hazardous cleaning agents.
• Ability to ensure rooms are cleaned, stocked, and presented to brand standards.
• Capability to efficiently complete assigned rooms within required timeframes.
• Ability to professionally and courteously interact with guests when needed.
• Clear understanding of instructions and ability to report maintenance or security concerns.
• Keeping cleaning supplies, carts, and storage areas well-stocked and orderly.
• Ability to handle last-minute room changes or urgent guest requests.
• Identifying and addressing guest concerns or room maintenance needs proactively.
• Ability to stay focused and complete tasks efficiently with minimal supervision.
• Team Collaboration: Willingness to work with fellow housekeeping and hotel staff to ensure seamless operations.
• Discretion and Professionalism: Respecting guest privacy and confidentiality at all times.
• Ability to work in a physically demanding environment, and work with chemical cleaning products that could contain allergens.
• Ability to understand and communicate in Spanish and English.

Additional Information

Work Environment and Physical Demands
• Ability to reach, crouch, kneel, stand, walk or be on your feet for extended periods of time.
• Regularly work in wet, hot and humid conditions for extended periods of time and may be required to walk on slippery and uneven surfaces.
• Must be able to constantly lift, push or pull up to 50 lbs. individually or with assistance.

Job Benefits
This position is categorized as a regular full-time position eligible for the following benefits:

• Health, Dental and Vision Insurance Programs.
• Flexible Spending Account Programs.
• Life Insurance Programs.
• Paid Time Off Programs.
• Paid Leave Programs.
• 401(k) Savings Plan.
• Employee Ski Pass and Dependent Ski Passes.
• Other company perks.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.

This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.

Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all.

For an overview of Aspen One Company's benefits and other compensation visit www.aspensnowmass.com/employment/benefits-and-perks

Aspen One participates in E-Verify.

E-Verify & Right to Work Poster