Room Attendant-Housekeeping-Full Time

Pinehurst Resort; Pinehurst (NC); On-site; USD 25,000 - 32,000; Full time

Job summary

Pinehurst Resort in Pinehurst, NC, is seeking a friendly housekeeping attendant to clean and prepare guest rooms, ensuring a welcoming, well-maintained environment for guests.

The role includes driving a company vehicle to service rooms (valid license required), making beds, replenishing amenities, cleaning baths and kitchens, and recording room status daily; prior experience not required but appreciated.

Qualifications

• High School diploma or GED and a minimum of three months related experience; or an equivalent combination of education and experience.

Responsibilities

• Drive a company vehicle and/or company insured vehicle with a valid license and follow safety protocols.
• Make beds.
• Replace guest amenities and linen.
• Clean bathrooms, bedrooms, and kitchens.
• Organize vehicle and assist in loading/unloading clean and dirty linen and trash.
• Report maintenance problems to Inspector or Manager.
• Load cart and keep it organized and clean.
• Record room status on daily assignment sheet and log hours for each room.

Education

High School diploma or GED

Job description

Culture

Join a team that's been welcoming guests for more than a century. At Pinehurst our Culture is critical to delivering a consistent guest, member and employee experience. Our Purpose is, “As the Cradle of American Golf, we honor timeless traditions and inspire legendary stories, one smile, one round, one moment at a time.” Our Values are; Genuine Hospitality, Be Trustworthy, Good Stewards and Inspired Innovation. If you’re seeking a heartfelt workplace then Pinehurst is the place for you. Every role contributes to upholding our treasured culture, performs their job duties consistently and handles other job duties as assigned in our ever-changing environment.

Culture

Join a team that's been welcoming guests for more than a century. At Pinehurst our Culture is critical to delivering a consistent guest, member and employee experience. Our Purpose is, “As the Cradle of American Golf, we honor timeless traditions and inspire legendary stories, one smile, one round, one moment at a time.” Our Values are; Genuine Hospitality, Be Trustworthy, Good Stewards and Inspired Innovation. If you’re seeking a heartfelt workplace then Pinehurst is the place for you. Every role contributes to upholding our treasured culture, performs their job duties consistently and handles other job duties as assigned in our ever-changing environment.

Summary

The primary purpose of this position is to clean and prepare guest rooms for our guests.

EDUCATION And/or EXPERIENCE

High School diploma or General Education Degree (GED); and a minimum of three months related experience; or an equivalent combination of education and experience.

Essential Duties And Responsibilities

• This position involves driving a company vehicle and/or company insured vehicle. A valid driver’s license is required, along with successful completion of a pre-employment Motor Vehicle Report (MVR) and annual MVRs, according to company guidelines. Follow safe, defensive driving practices at all times, obey all traffic laws, regulations, signals and markings, use a seat belt, and follow Company policies and procedures, including the Substance Abuse Policy. Never drive while under the influence of drugs, alcohol or medications that may impair your ability to operate a vehicle safely, report any accidents immediately and cooperate fully with insurance claims investigations.
• Make beds.
• Replace guest amenities and linen.
• Clean bathrooms i.e. tubs, toilets, shower doors and tracks, wallpaper, vanities, light fixtures, floors, etc.
• Clean bedrooms i.e. dust furniture, vacuum floors, clean baseboards, clean windows, clean window sills, fold blankets, put items back in correct places (check-out), etc.
• Clean kitchen i.e. clean coffeepot, toaster, microwave, stove, oven, refrigerator, counter tops, cabinets, floors, etc.
• Organize vehicle and assist in the loading and unloading of clean linen, dirty linen and trash.
• Report any maintenance problems to Inspector or Manager.
• Load cart and keep it organized, neat and clean throughout the shift.
• Record room status on daily assignment sheet and record time in and out of each room.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Regularly required to stand and/or walk for long periods of time and lift and/or push up to 25 pounds. Ability to walk, sit, smell and hear. Regularly required to use hands to finger, handle, kneel, crouch and /or feel and reach with hands and arms. Vision must be correctable to 20/20 and have the ability to focus on small objects. Ability to climb up and down stairs inside buildings and outside buildings.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is normally quiet to moderate. The employee may be exposed to various outside weather conditions while transporting or walking to various locations to be cleaned.

Pinehurst, LLC reserves the right to transfer any Employee from his/her current job assignment or location to another job assignment or location as needed, either on a temporary or regular basis.