Room Attendant - Housekeeping (1 full-time)

Sonoma, LLC; Sonoma (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading luxury resort as a Room Attendant, responsible for maintaining exceptional cleanliness and guest satisfaction. Your role includes room cleaning, guest interactions, and adhering to safety protocols. Enjoy a dynamic work environment with provided staff meals, training, and growth opportunities within the hospitality group.

Benefits

Provided staff meals

Uniforms

Training and growth opportunities

Employee discounts on stays and services

Qualifications

• Strong attention to cleanliness and safety protocols.
• Ability to work independently and within a team.
• Willingness to work varied shifts including weekends.

Responsibilities

• Clean and sanitize guest rooms to hotel standards.
• Greet guests and respond to requests promptly.
• Follow safety and compliance protocols in all tasks.

Skills

Attention to detail

Customer service skills

Reliability

Teamwork

Education

Previous housekeeping experience preferred

Job description

29 E MacArthur St, Sonoma, CA 95476, USA

Job Description

Posted Thursday, March 13, 2025 at 10:00 AM

Job Summary: As a Room Attendant, this position is responsible for maintaining a clean, comfortable, and welcoming environment for guests. This includes cleaning and servicing guest rooms to the highest cleanliness and presentation standards. Attention to detail and a commitment to providing an unmatched level of guest service are essential in ensuring a positive and memorable guest experience.

Key Responsibilities:

Room Cleaning & Preparation

• Clean and sanitize guest rooms following hotel standards, including dusting, vacuuming, mopping, and surface cleaning
• Make beds with fresh linens and ensure all items are neatly arranged in the room
• Replenish guest amenities such as towels, toiletries, and linens

Attention to Detail

• Ensure all areas of the room, especially bathrooms and high-touch surfaces, are thoroughly cleaned and sanitized
• Remove any stains, spills, or marks using appropriate cleaning agents
• Assist with cleaning other hotel areas and support fellow housekeeping staff as needed

Guest Interaction & Service

• Greet guests warmly and respond promptly and professionally to their requests or concerns, and escalate to management when necessary
• Provide additional amenities or service upon request
• Maintain a professional, friendly, and courteous demeanor at all times

Safety & Compliance

• Follow all safety, security, and sanitation protocols, including proper use of cleaning chemicals and usage of PPE, etc.
• Participate in safety training and emergency drills
• Comply with OSHA, SDS, and hotel safety standards

Company Policies & Professionalism:

• Follow all hotel, company, and department policies, including service standards, safety & security regulations, time & attendance, meal & rest breaks, polished grooming & appearance standards, and code of conduct
• Uphold MacArthur Place’s luxury service and hospitality brand standards by demonstrating professionalism, integrity, respect, and teamwork when engaging with guests
• Work effectively with housekeeping and other hotel departments to ensure smooth operations and guest satisfaction
• Communicate clearly with supervisors and coworkers to address needs or updates
• Support and assist team members during busy periods or special assignments
• Maintain professionalism, respect, support, and genuine care at all times

Qualifications:

• Previous housekeeping experience preferred
• Strong attention to detail and commitment to cleanliness, sanitation, safety and security
• Proficient listening, speaking, and customer service skills
• Professional appearance and grooming, reliable attendance, and a welcoming demeanor
• Ability to work independently and in a team environment
• Availability to work varied shifts, including weekends and holidays
• Ability to stand, walk or move for extended periods of time and perform repetitive motion tasks (clean, bend, scrub, vacuum, wipe, lift, carry, push, and pull objects up to 50 lbs.)
• Work with cleaning chemicals and safety gears
• Work swiftly and efficiently in a fast-paced, high-volume setting
• Perform duties in both indoor and outdoor environments, with exposure to sunlight, varying weather conditions, and temperature fluctuations
• Use of cleaning equipment and products and wear appropriate safety gears
• Energetic, guest-focused atmosphere with continuous movement and interaction

This position requires a strong work ethic, a service-oriented mindset, and dedication to maintaining high standards in hospitality, cleanliness, and sanitation. Your role is also to ensure guests feel welcomed, comfortable, and valued through thoughtful service, professionalism, and meticulous attention to detail. Your efforts directly impact on guest satisfaction and the overall success of our hotel operations.

Perform other duties as assigned by members of management and supervisors.

About MacArthur Place:

Originally a historic estate, MacArthur Place has evolved into Sonoma’s premier luxury resort, featuring 69 elegantly designed rooms, farm-to-table dining, curated wine tastings, a tranquil spa, an outdoor heated pool, and a state-of-the-art fitness center. Our dedicated team is passionate about delivering unforgettable guest experiences while fostering a culture of excellence, diversity, and inclusivity.

Why Join Us? Enjoy provided staff meals and uniforms, training, and growth opportunities within the hotel or hospitality group. Take advantage of employee optional benefits, discounts on stays, dining, spa services, and more—all in a team-oriented environment that values your contributions, creativity, and passion for hospitality.

Apply Now!

If you take pride in creating a clean and welcoming space, enjoy working in a fast-paced setting, and want to be part of a dynamic hospitality team, we’d love to hear from you! Click on “Apply”above.

Foley Entertainment Group, LLC. is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to [e-mail] to let us know the nature of your request. This employer participates in E-Verify EOE/AA/Disabled/Vets Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

29 E MacArthur St, Sonoma, CA 95476, USA