Room Attendant - Housekeeping

Sheraton; San Diego (CA); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

Retirement plan

Employee discounts

Employee assistance program

Complimentary meals

Job summary

Sheraton San Diego Resort is seeking a housekeeping associate to perform general and guest room cleaning, including bathrooms, vacuuming, and bed making, in a downtown waterfront hotel. The role emphasizes meeting brand standards, guest satisfaction, and timely service.

The position offers a competitive pay rate and full benefits package, including medical, dental, vision, life insurance, PTO, retirement plan, employee discounts, and complimentary meals.

Qualifications

• Understand the mission, vision, and goals of the hotel.
• Must be able to prioritize and work efficiently with limited supervision.
• Must be able to speak and understand the primary language(s) used in the workplace.
• Requires good communication skills, both verbal and written.
• Must be able to stand and exert well-paced mobility for up to 4 hours in length.
• Must be able to lift up to 75 lbs. on a regular and continuing basis.
• Must be able to push and pull carts and equipment weighing up to 250 lbs. on a regular and continuing basis.
• Must be able to bend, stoop, squat, and stoop frequently.
• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
• Talking and hearing occur continuously in the process of communicating with guests, leadership, and other employees.
• Strong team player, able to partner with management and other employees professionally.

Responsibilities

• Ensure the bathroom is cleaned and fully stocked with guest supplies.
• Ensure the bed is properly made with appropriate clean linen and pillow.
• Dust and clean walls, windows, and inside of sliding door.
• Report matters needing maintenance and items that need to be removed from rooms, such as refrigerators, rollaways, and cribs.
• Complete special projects of a deep cleaning nature.
• Ensure the linen cart is stocked with needed supplies and tools.
• Vacuum, mop, and clean floors.
• Anticipate guests’ needs, respond promptly, and acknowledge all guest's service requests.
• Monitor and maintain cleanliness, sanitation, and organization of assigned work areas including guestroom floors, hallways and public areas, stairwells, linen closets, vending areas, and foyers.
• Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and hotel requirements.
• Remove all dirty terry and linen and replace with clean par to the designated layout.
• Replace all guestroom items required by SOP and room type.
• Remove all trash, dust, debris, and foreign particles from furniture, drapes, mini bars, doors, walls, and fixtures.
• Complete reoccurring projects to ensure rooms are housekeeping department cleanliness
• Refurnishes room with supplies, towels, etc. as required.
• Return and restock cart at end of shift.
• Turn over any lost and found items from guest rooms to the Supervisor.
• Follow 4 Keys service standards, standard operation procedures, and safety standards.
• Follow safety and security procedures.
• Work cohesively with co-workers and all departments as part of a team.
• Follow all appropriate policies and procedures while constantly striving to improve standards of operations.
• Adhere to attendance and reliability standards.
• Follow all additional duties as assigned by management.

Skills

Communication skills

Physical stamina

Mobility

Teamwork

Safety awareness

Job description

Description

Why work for The Sheraton San Diego Resort?

Sheraton San Diego Resort is a downtown waterfront resort that offers you breathtaking views of downtown San Diego and the San Diego Bay. We offer a competitive pay rate and a complete benefits package; medical, dental, vision, and life insurance, paid time off, retirement plan, employee discounts, employee assistance program, and complimentary meals are provided.

Summary of Job Description

Responsible for general and guest room cleaning including but not limited to bathroom cleaning, vacuuming, bed making, wall cleaning, spot cleaning of windows, cleaning inside of sliding door, and special projects. Responsible for ensuring the cleanliness of overall guestrooms and the ability to meet brand quality standards.

This position pays $22.55/hour

Work Hours

• Will be required to work flexible scheduled shifts based on business needs.
• Scheduling includes holidays, nights, overnights, and weekends depending on hotel events and functions.

Job Requirements

• Understand the mission, vision, and goals of the hotel.
• Must be able to prioritize and work efficiently with limited supervision.
• Must be able to speak and understand the primary language(s) used in the workplace.
• Requires good communication skills, both verbal and written.
• Must be able to stand and exert well-paced mobility for up to 4 hours in length.
• Must be able to lift up to 75 lbs. on a regular and continuing basis.
• Must be able to push and pull carts and equipment weighing up to 250 lbs. on a regular and continuing basis.
• Must be able to bend, stoop, squat, and stoop frequently.
• Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
• Talking and hearing occur continuously in the process of communicating with guests, leadership, and other employees.
• Strong team player, able to partner with management and other employees professionally.

Job Responsibilities

• Ensure the bathroom is cleaned and fully stocked with guest supplies.
• Ensure the bed is properly made with appropriate clean linen and pillow.
• Dust and clean walls, windows, and inside of sliding door.
• Report matters needing maintenance and items that need to be removed from rooms, such as refrigerators, rollaways, and cribs.
• Complete special projects of a deep cleaning nature.
• Ensure the linen cart is stocked with needed supplies and tools.
• Vacuum, mop, and clean floors.
• Anticipate guests’ needs, respond promptly, and acknowledge all guest's service requests.
• Monitor and maintain cleanliness, sanitation, and organization of assigned work areas including guestroom floors, hallways and public areas, stairwells, linen closets, vending areas, and foyers.
• Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and hotel requirements.
• Remove all dirty terry and linen and replace with clean par to the designated layout.
• Replace all guestroom items required by SOP and room type.
• Remove all trash, dust, debris, and foreign particles from furniture, drapes, mini bars, doors, walls, and fixtures.
• Complete reoccurring projects to ensure rooms are housekeeping department cleanliness
• Refurnishes room with supplies, towels, etc. as required.
• Return and restock cart at end of shift.
• Turn over any lost and found items from guest rooms to the Supervisor.
• Follow 4 Keys service standards, standard operation procedures, and safety standards.
• Follow safety and security procedures.
• Work cohesively with co-workers and all departments as part of a team.
• Follow all appropriate policies and procedures while constantly striving to improve standards of operations.
• Adhere to attendance and reliability standards.
• Follow all additional duties as assigned by management.

All duties and requirements stated are essential job functions. This description is not an exclusive or exhaustive list of all functions that an associate in the position may be asked to perform. This does not create an employee contract, express implied, or otherwise, and does not alter the “at will” employment relationship of the employer or employee. Management reserves the right to change, modify and/or alter any of the duties listed to meet business needs.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you need accommodation for any part of the application process because of a medical condition or disability, please contact:[e-mail] .

Sheraton San Diego Resort is an Equal Opportunity Employer M/F/Disability/Veteran and Drug Free.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.