Room Attendant (Housekeeper) - Full-Time

HEI Hotels & Resorts; Nashville (TN); On-site; USD 25,000 - 35,000; Full time

Job summary

Join a leading hotel in Nashville as a Housekeeper, responsible for maintaining cleanliness and safety in guest rooms and common areas. This role involves physical tasks such as cleaning, dusting, and replenishing supplies, ensuring a welcoming environment for guests. Enjoy comprehensive benefits and be part of a dynamic team dedicated to outstanding service.

Benefits

Medical, dental, and vision insurance

Paid time off

401(k) with matching

Hotel discounts

Pet insurance

Life insurance

Disability plans

Qualifications

• Ability to work in confined spaces and extend arms over head.
• Team player with a willingness to assist coworkers.
• Knowledge of cleaning agents and equipment operation.

Responsibilities

• Clean and maintain hotel rooms and building for guest safety.
• Follow cleaning procedures and manage room keys.
• Replenish amenities and inspect rooms for cleanliness.

Skills

Effective verbal and written communication skills

Knowledge of cleaning agents and equipment operation

Ability to scrub and scour surfaces

Willingness to assist coworkers

Ability to push/pull equipment weighing up to 100 lbs

Job description

About Us

Excellent service is a tradition at the Sheraton Music City Hotel. Our facility has 410 rooms and 32,000 square feet of centralized and elegant meeting space. With dedicated associates, we are poised to exceed our guests' needs. Why work at Sheraton Music City? We are a fun, energetic, and enthusiastic team passionate about delivering outstanding service to both our guests and fellow team members. Our associates enjoy free parking, complimentary meals, incentives for exemplary performance, and more. If you want to be part of this excellent team and enjoy your work, apply now to join us!

We value diversity and inclusion. If you're excited about this role but your experience doesn't match every qualification, we still encourage you to apply. You might be the perfect fit for this or other roles within our organization. We also welcome qualified military candidates to apply.

Overview

Maintain the hotel rooms and building to ensure a safe and clean environment for guests, associates, and vendors.

Essential Duties and Responsibilities

The following are specific contributions to be developed during training to successfully complete the program and be placed in a hotel, with or without reasonable accommodations:

1. Clean bathtubs, toilets, sinks, walls, mirrors, tiles, counters, and floors using appropriate cleaning tools and agents, involving physical tasks like extending arms over head, bending, and stooping.
2. Follow cleaning procedures and instructions for cleaning agents.
3. Strip and make beds, changing linens, which may require lifting up to 50 lbs.
4. Dust furniture, pictures, drawers, window ledges, and shelves thoroughly.
5. Vacuum rooms and empty trash bins.
6. Replenish amenities, linens, and supplies in guest rooms.
7. Manage room keys, transport supplies, and inspect rooms for cleanliness and appearance.
8. Maintain regular attendance and be available to work as scheduled.
9. Perform other related duties as assigned.

Qualifications and Skills

Knowledge, Skills, and Abilities:

• Ability to scrub and scour surfaces, extend arms over head, and work in confined spaces.
• Willingness to assist coworkers and be a team player.
• Knowledge of cleaning agents and equipment operation, with or without reasonable accommodations.
• Ability to push/pull equipment weighing up to 100 lbs.
• Effective verbal and written communication skills.
• Adapt communication style to different audiences, including supervisors, coworkers, and guests.

Compensation

Not eligible for tips or discretionary bonuses.

Benefits

We offer comprehensive benefits including medical, dental, vision insurance, paid time off, pet insurance, life insurance, disability plans, 401(k) with matching, and hotel discounts. Specific eligibility varies by location and employment status.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected characteristics.