Room Attendant/Housekeeper

Holiday Inn Express-Orangeburg; South Carolina; On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive hourly pay

Friendly work environment

Growth opportunities

Employee benefits (where applicable)

IHG brand experience

Job summary

Holiday Inn Express-Orangeburg is seeking a dependable Room Attendant to join our hotel team. You will clean and service guest rooms according to IHG brand standards, make beds, change linens, and replenish supplies.

Regularly inspect rooms for cleanliness and safety, report issues promptly, and protect guest privacy. The ideal candidate has strong attention to detail, can work independently or in a team, and maintains a welcoming, spotless environment for guests.

Qualifications

• Previous hotel housekeeping or cleaning experience preferred but not required.
• Strong attention to detail and commitment to cleanliness.
• Ability to stand, bend, kneel, push, pull, and lift throughout the shift.

Responsibilities

• Clean and service assigned guest rooms according to hotel and IHG brand standards.
• Make beds, change linens, and replace towels and washcloths.
• Clean and sanitize bathrooms, including toilets, showers, sinks, mirrors, and countertops.
• Dust furniture, fixtures, lamps, and other surfaces.
• Vacuum carpets, sweep, and mop floors as needed.
• Replenish guest room amenities, toiletries, towels, and other supplies.
• Inspect rooms to ensure cleanliness, organization, and proper presentation.

Skills

Attention to detail

Dependable

Team player

Time management

Customer service

Job description

We are seeking a dependable, hardworking, and detail-oriented Room Attendant to join our hotel team! The Room Attendant is responsible for cleaning and preparing guest rooms to ensure they meet IHG brand standards and provide guests with a clean, comfortable, and welcoming environment.

The ideal candidate takes pride in their work, has a strong work ethic, and understands that cleanliness and attention to detail are essential to creating an exceptional guest experience.

Essential Duties & Responsibilities

• Clean and service assigned guest rooms according to hotel and IHG brand standards.
• Make beds, change linens, and replace towels and washcloths.
• Clean and sanitize bathrooms, including toilets, showers, sinks, mirrors, and countertops.
• Dust furniture, fixtures, lamps, and other surfaces.
• Vacuum carpets, sweep, and mop floors as needed.
• Replenish guest room amenities, toiletries, towels, and other supplies.
• Empty trash and remove used linens from guest rooms.
• Inspect rooms to ensure cleanliness, organization, and proper presentation.
• Report maintenance issues, damages, and safety concerns to the appropriate department.
• Respond professionally to guest requests and inquiries.
• Follow proper cleaning chemical procedures and safety guidelines.
• Maintain housekeeping carts, storage areas, and workspaces in a clean and organized manner.
• Respect guest privacy and follow hotel security procedures.
• Meet established room cleaning productivity and quality expectations.
• Follow all IHG brand standards, housekeeping procedures, and hotel policies.
• Assist with additional housekeeping duties as assigned by management.

Qualifications & Requirements

• Previous hotel housekeeping or cleaning experience preferred but not required.
• Strong attention to detail and commitment to cleanliness.
• Ability to work independently and as part of a team.
• Good time management and organizational skills.
• Dependable, punctual, and professional.
• Ability to work in a fast-paced environment.
• Ability to stand, bend, kneel, push, pull, and lift throughout the shift.
• Ability to work flexible schedules, including weekends and holidays.
• Positive attitude and willingness to provide excellent guest service.

What We Offer

• Competitive hourly pay.
• Friendly and supportive work environment.
• Opportunities for growth and advancement.
• Employee benefits, where applicable.
• The opportunity to work with a recognized IHG hotel brand.