Room Attendant / Housekeeper

The Rittenhouse; Philadelphia (Philadelphia County); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical, Dental and Vision Health

401k Company Match

Daily Pay

Travel Discounts

Employee Assistance Program

Job summary

The Rittenhouse in Philadelphia is seeking a Room Attendant to clean and maintain guest rooms to ensure they meet established standards. You will greet guests warmly and respond to their needs while ensuring overall satisfaction.

Qualified candidates should have previous housekeeping experience and the ability to communicate in English. Benefits include medical, dental, vision insurance, paid time off, and competitive wages, along with opportunities for growth within the hotel.

Qualifications

• Previous housekeeping experience required or equivalent training.
• Understand and communicate in English.

Responsibilities

• Clean guest rooms according to standards within the allotted time frame.
• Change bed linens and replace towels and other amenities.
• Notify managers concerning the need for repairs in guest rooms.
• Process guest items left in rooms according to lost and found policy.
• Ensure overall guest satisfaction.

Skills

Housekeeping experience

Communication in English

Education

High School diploma preferred

Job description

Room Attendant

Clean and maintain guest rooms to ensure rooms meet established standards.

Your Growth Path

Housekeeping Supervisor – Assistant Executive Housekeeper – Executive Housekeeper

Your Focus

• Greet guests upon interaction with a warm and friendly greeting.
• Clean guest rooms according to standards within the allotted time frame by sweeping, mopping, scrubbing, or vacuuming.
• Change bed linens and replace towels and other amenities.
• Clean and polish furniture and fixtures; dust furniture, walls or equipment.
• Notify managers concerning the need for repairs in guest rooms.
• Process guest items left in rooms according to lost and found policy.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform house person and lobby attendant duties when short staffed or during peak periods.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Your Background and Skills

• High School diploma preferred.
• Previous housekeeping experience required or equivalent training.
• Understand and communicate in English.

HHM Hotels Benefits and Perks

• Competitive wages for full time and part time opportunities
• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Daily Pay
• Free Basic Life Insurance
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• Employee Assistance and Wellness Program
• Educational/Professional Development
• Referral Bonus Program

Work Environment and Context

• Work schedule varies and may include working on holidays, and weekends.
• Requires standing for extended periods, walking, pushing and pulling, reaching, bending, squatting, kneeling, lifting up to 20 pounds and use of cleaning chemicals.