Room Attendant/Housekeeper

Raines Co.; Mount Pleasant (SC); On-site; USD 25,000 - 35,000; Full time

Job summary

A leading company in the hospitality sector is seeking a Room Attendant/Housekeeper to create a welcoming experience for guests. The role involves maintaining cleanliness and comfort within assigned areas, providing exceptional service, and ensuring guest satisfaction. This entry-level position offers opportunities to be part of a supportive team and grow within a recognized culture.

Benefits

Medical/Dental/Vision benefits

Generous PTO program

Points based bonus

Employee Referral bonus program

Daily pay

Qualifications

• Willingness to learn and follow procedures.
• Ability to provide personalized guest service.

Responsibilities

• Clean and maintain guest rooms.
• Respond to guest requests and report issues.
• Follow all safety procedures while working.

Skills

Service Excellence

Attention to Detail

Problem Solving

Time Management

Job description

Raines Co. - Your Future is Now

Position Summary: A Room Attendant/Housekeeper delivers service excellence by creating a welcoming experience and both helpful and exceptional service. This position is responsible for maintaining a clean, comfortable, and inviting environment.

We offerMedical/Dental/Vision benefits, a generous PTO program, points based bonus, daily pay, an Employee Referral bonus program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company.

Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world’s leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate.

Essential Job Functions

• Clean rooms as assigned.
• Change linens and make the beds.
• Thoroughly clean bathrooms.
• Sweep, vacuum, dust, mop, and pick up trash.
• Replenish guest amenities/toiletries.
• Load and organize cart, store properly at the end of each shift.
• Receive keys and assigned rooms – return at the end of each shift.
• Respond to guest requests and report guest issues.
• Follow proper lost and found procedures for items left behind in a guest room.
• Report any items in need of repair.
• Follow all safety procedures while working. Be effective and innovative in handling and solving problems in the workplace.
• Remain positive and helpful while keeping a steady pace.
• Act honorably, even when no one is watching.
• Passionately provide personalized guest service

Education

None

Experience

None

Hours Required

Scheduled days and times vary based on hotel needs. Must be able to work weekends and holidays.

Report to work on time and in proper uniform.

Physical Requirements

Ability to stand/walk for up to 8 hours.

Ability to lift, pull and push moderate weight (minimum of 50 lbs)

Raines is proud to be an Equal Opportunity Employer

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pre-employment background check required.