Room Attendant - Housekeeper

Plazahotelelpaso; Lake Forest (IL); On-site; Full time

Job summary

Join a dynamic team as a Room Attendant in a vibrant hospitality environment! This role is essential for maintaining guest satisfaction by ensuring rooms are clean and welcoming. You'll be responsible for various cleaning tasks, interacting with guests, and following sustainability practices. The company values its employees and offers a range of benefits, including competitive wages, health insurance, and professional development opportunities. If you're passionate about providing excellent service and enjoy a fast-paced work environment, this position is perfect for you!

Benefits

Medical, Dental and Vision Health Insurance

Paid Time Off

401k Company Match

Free Basic Life Insurance

Travel Discounts

Commuter Transit and Commuter Parking Benefits

Employee Assistance and Wellness Program

Educational/Professional Development

Referral Bonus Program

Qualifications

• Previous housekeeping experience required or equivalent training.
• Ability to understand and communicate in English.

Responsibilities

• Clean and maintain guest rooms to meet established standards.
• Greet guests warmly and ensure overall guest satisfaction.
• Follow sustainability guidelines and safe work practices.

Skills

Housekeeping

Customer Service

Communication in English

Education

High School diploma

Job description

Opportunity: Room Attendant

Clean and maintain guest rooms to ensure rooms meet established standards.

Pay: $16-18/hr, depending on experience

Potential Career Path:

Housekeeping Supervisor – Assistant Executive Housekeeper – Executive Housekeeper

Essential Job Functions:

1. Greet guests upon interaction with a warm and friendly greeting.
2. Clean guest rooms according to standards within allotted time frame by sweeping, mopping, scrubbing, or vacuuming.
3. Change bed linens and replace towels and other amenities.
4. Clean and polish furniture and fixtures; dust furniture, walls or equipment.
5. Notify managers concerning the need for repairs in guest rooms.
6. Process guest items left in rooms according to lost and found policy.
7. Follow sustainability guidelines and practices related to HHM’s EarthView program.
8. Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
9. Perform house person and lobby attendant duties when short staffed or during peak periods.
10. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
11. Ensure overall guest satisfaction.
12. Perform other duties as requested by management.

Position Requirements:

1. High School diploma preferred.
2. Previous housekeeping experience required or equivalent training.
3. Understand and communicate in English.

HHM Benefits and Perks:

1. Competitive wages for full time and part time opportunities
2. Medical, Dental and Vision Health Insurance
3. Paid Time Off
4. 401k Company Match
5. Free Basic Life Insurance
6. Travel Discounts
7. Commuter Transit and Commuter Parking Benefits
8. Employee Assistance and Wellness Program
9. Educational/Professional Development
10. Referral Bonus Program

Work Environment and Context:

1. Work schedule varies and may include working on holidays, and weekends.
2. Requires standing for extended periods, walking, pushing and pulling, reaching, bending, squatting, kneeling, lifting up to 20 pounds and use of cleaning chemicals.

What We Believe:

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It