Room Attendant (Housekeeper)

Hei Hotels Inc.; Jacksonville (FL); Hybrid; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Job summary

HEI Hotels and Resorts is seeking a dedicated hotel team member to maintain clean, safe rooms and building spaces for guests, associates, and vendors. The role focuses on thorough cleaning, linen changes, and responsible restocking to ensure guest satisfaction.

Join us in a fast-paced hospitality environment where teamwork, reliability, and attention to detail are essential, with full provision of hotel amenities and guest services. Daily tasks emphasize safety, cleanliness, and guest comfort.

Qualifications

• Ability to scrub and scour surfaces and extend arms overhead.
• Must be willing to pitch in and help coworkers as part of a team.
• Knowledge of chemical cleaning agents and operation of cleaning equipment.
• Ability to push/pull equipment weighing up to 100 lbs.
• Effective verbal and written communication, adaptable communication style.

Responsibilities

• Clean all room surfaces, sanitize bathrooms, change bed linens."
• Strip beds and remake with fresh linens, lifting up to 50 lbs.
• Dust furniture, windowsills, and shelves to ensure a pristine appearance.
• Vacuum rooms and replenish supplies and amenities for guests.
• Sign for room keys and restock heavy carts as needed.
• Inspect rooms for cleanliness and completeness before turnover.
• Adhere to attendance rules and be available for regular shifts.

Skills

Cleaning

Team player

Communication

Adaptability

Heavy lifting

Job description

About Us

Elevate your career in the heart of downtown Jacksonville Florida. The Marriott Jacksonville Downtown is situated in the heart of the River City district. We love to play as hard as we work, so taking in a live show, football game, or concert, before or after work, is just one of the perks we enjoy at our location. Public transportation is convenient with several different options via skyline, bus, or electric scooter. It is such an exciting time to join our team as we embark on a new journey to renovate our entire building, so we can be proud of our brand-new rooms and public spaces. We pride ourselves on taking care of our team, so our team can take care of the guests.

Don’t meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply.

Compensation

Tipped/Service Charge Eligible? No

Discretionary Performance Bonus Eligible? No

Overview

Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates, and vendors.

Essential Duties and Responsibilities

• Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using cloths, mops, sponges, brushes, and/or cleaning agents by extending arms over head, bending, and stooping.


• Adhere to cleaning procedures and instructions for use of cleaning agents.


• Strip beds and make beds, changing bed linens, which may require lifting bedspreads weighing a maximum of 50 lbs.


• Dust all furniture, pictures, drawers, window ledges, and shelves thoroughly.


• Push and pull vacuum throughout the entire room and empty trash.


• Replenish amenities, linens, and supplies in guest room.


• Sign for room keys, retrieve, push to assigned rooms and restock heavy cart.


• Visually inspect room for cleanliness and appearance and signify completion for room.


• Comply with attendance rules and be available to work on a regular basis.


• Perform any other job‑related duties as assigned.

Qualifications and Skills

• Ability to scrub and scour surfaces, extend arms over head to perform cleaning tasks, and work in confined spaces.


• Must be willing to "pitch-in" and help co- workers with their job duties and be a team player.


• Knowledge of chemical cleaning agents and operation of various cleaning equipment with or without reasonable accommodation.


• Ability to push and/or pull equipment weighing up to 100 lbs. with or without reasonable accommodation.


• Effective verbal and written communication skills.


• Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits

• For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed.


• Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off.


• HEI also provides pet insurance through the ASPCA.


• For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long‑Term Disability plans.


• Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.


• Specific details and eligibility of these programs vary by location and employment status.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Recognizing that our success starts and ends with our associates under our pioneering culture of HEI Loves, we invest in and develop the most passionate and talented people in our industry.

We’re always looking for associates who share our passion for hospitality. With a variety of world‑class brands in our portfolio, hotel locations throughout the United States, and an unparalleled suite of tools, technology, and training, we’re able to provide our associates with a truly unique opportunity to grow and build their future. Find the career that aligns with your goals by beginning your online search today.

We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them.