Room Attendant/Housekeeper

Fort Pontchartrain; Detroit (MI); On-site; USD 18,000 - 26,000; Full time

Job summary

Fort Pontchartrain in Detroit, MI is seeking a full-time hotel housekeeping associate for the day shift. You will clean guest rooms, restock supplies, and ensure guest comfort.

The role requires attention to detail, reliability, and the ability to lift objects. Prior hospitality experience is a plus; high school diploma preferred.

Qualifications

• High School Diploma or equivalent preferred.
• Experience in hospitality or cleaning roles is advantageous.
• Day shift availability preferred.

Responsibilities

• Greet guests warmly and maintain excellent guest relations.
• Transport linens and cleaning supplies using wheeled carts.
• Clean guest rooms, make beds, and sanitize bathrooms.
• Restock room items like glasses and toiletries.
• Vacuum and clean carpets, drapes, and furniture.
• Follow safety protocols and report incidents to supervisors.

Skills

Follow instructions

Attention to detail

Repetitive tasks

Lifting capability

Customer service mindset

Coordination

Education

High School Diploma or equivalent

Job description

Job Details: Job Location: Detroit, MI 48226, Position Type: Full Time, Education Level: High School, Salary Range: $16.25 - $16.25 Hourly, Job Shift: Day, Job Category: Entry Level.

Job Responsibilities

• Display excellent customer relation skills and proactively greet guests warmly.
• Use wheeled carts to transport linens, towels, toilet items, and cleaning supplies.
• Thoroughly clean guest rooms, make beds, and sanitize bathrooms. Dust and polish furniture and equipment.
• Replenish guest room supplies like drinking glasses, writing materials, and bathroom essentials.
• Vacuum and clean rugs, carpets, upholstered furniture, and draperies.
• Dust and polish furniture and equipment. Shine metalwork fixtures and fittings.
• Wash walls, ceilings, woodwork, windows, door panels, and sills.
• Empty wastebaskets, clean ashtrays, and dispose of trash and waste appropriately.
• Maintain well-stocked, clean, and organized storage areas and carts.
• Follow safety protocols to protect hotel and guest property; report any incidents of damage, theft, or lost items to supervisors.
• Adhere to company, safety, and security policies and procedures; report accidents, injuries, and unsafe conditions to management; complete required safety training and certifications.
• Perform any other duties as assigned.

Job Skills

• Ability to follow oral or written instructions accurately, often in a repetitive routine.
• Consistent performance of repetitive tasks with precision.
• Capability to lift, carry, or pull heavy objects using hands.
• Service-oriented mindset - actively seeks ways to assist people.
• Coordination skills - able to adjust actions in response to others' actions.

Qualifications

Job Qualifications: Describe the minimum qualifications necessary to fulfill the job responsibilities.

• Education: High School Diploma or equivalent preferred.
• Experience: Experience in the hospitality industry or other relevant cleaning roles is advantageous.