Room Attendant - Housekeeper

Plazahotelelpaso; Cambridge (MA); On-site; USD 24,796 - 30,307; Full time

Benefits offered by this job

Competitive wages

Health insurance (Medical, Dental, Vis

Paid time off

401k match

Daily Pay

Life insurance

Travel discounts

Transit benefits

Wellness program

Educational/professional development

Referral bonus program

Job summary

HHM Hotels is seeking a Room Attendant to clean and maintain guest rooms to established standards, greet guests warmly, and ensure overall guest satisfaction. The role requires basic English communication and prior housekeeping experience or training, with opportunities for growth within the department.

Responsibilities include linen changes, minor repairs reporting, and assisting during peak periods. Schedule may include holidays and weekends, with benefits typical of full‑time and part‑time

Qualifications

• High School diploma preferred.
• Previous housekeeping experience required or equivalent training.
• Understand and communicate in English.

Responsibilities

• Greet guests with a warm and friendly greeting.
• Clean guest rooms to standard within allotted time by sweeping, mopping, scrubbing or vacuuming.
• Change bed linens and replace towels and other amenities.
• Polish furniture and fixtures; dust walls, furniture and equipment.
• Notify managers about repairs needed in guest rooms.
• Process guest items left in rooms per lost-and-found policy.
• Follow safety protocols and use of protective equipment per MSDS/OSHA.

Skills

English communication

Education

High School diploma

Job description

Opportunity: Room Attendant

Clean and maintain guest rooms to ensure rooms meet established standards.

Your Growth Path

Housekeeping Supervisor – Assistant Executive Housekeeper – Executive Housekeeper

Your Focus

• Greet guests upon interaction with a warm and friendly greeting.
• Clean guest rooms according to standards within the allotted time frame by sweeping, mopping, scrubbing, or vacuuming.
• Change bed linens and replace towels and other amenities.
• Clean and polish furniture and fixtures; dust furniture, walls or equipment.
• Notify managers concerning the need for repairs in guest rooms.
• Process guest items left in rooms according to lost and found policy.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform house person and lobby attendant duties when short staffed or during peak periods.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Your Background and Skills

• High School diploma preferred.
• Previous housekeeping experience required or equivalent training.
• Understand and communicate in English.

HHM Hotels Benefits and Perks

• Competitive wages for full time and part time opportunities
• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Daily Pay
• Free Basic Life Insurance
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• Employee Assistance and Wellness Program
• Educational/Professional Development
• Referral Bonus Program

Work Environment and Context

• Work schedule varies and may include working on holidays, and weekends.
• Requires standing for extended periods, walking, pushing and pulling, reaching, bending, squatting, kneeling, lifting up to 20 pounds and use of cleaning chemicals.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellenc – Stay Nimble - Own It

Source: HHM Hotels