Room Attendant - Holiday Inn Cleveland Clinic

InterContinental Hotels Group; Cleveland (OH); On-site; USD 25,000 - 35,000; Full time

Job summary

Join the Holiday Inn Cleveland Clinic as a Room Attendant, where you'll play a vital role in creating memorable stays for guests. This physically demanding position requires attention to detail and a customer-focused attitude, as you ensure the utmost cleanliness and comfort in every guest room. Work alongside a team committed to wellbeing and excellence, enjoying benefits like competitive pay, uniform, and extensive training.

Benefits

Competitive salary

Impressive room discounts

Full uniform provided

Comprehensive training programs

Qualifications

• Physical stamina to stand and move for long shifts.
• Ability to lift up to 50 pounds.
• Basic literacy and numeracy skills.

Responsibilities

• Ensure all guest rooms are clean and tidy.
• Assist guests with requests to improve their stay.
• Report issues or supply needs to the supervisor.

Skills

Attention to Detail

Fitness

Customer Service

Job description

Room Attendant - Holiday Inn Cleveland Clinic

Hotel: Cleveland Clinic (CLEEA), 8650 Euclid Avenue, 44106

We take our housekeeping standards seriously. So, we’re searching for a Room Attendant with an exceptional eye for detail and a passion for perfection to make sure every guest enjoys a truly memorable experience.

A little taste of your day-to-day:

Every day is different, but you’ll mostly be:

●Making sure every single room is at its absolute best for our guests

●Helping our guests in any way you can – whether they’ve forgotten their toothbrush or just need to find the elevator

●Keeping your supervisor in the loop by advising them of any progress or problems

●Monitoring and controlling supplies to minimise waste

●Doing your best to reunite guests with any lost or misplaced items

●Regularly assisting with deep clean projects

What We need from you:

●It’s a physical role and you’ll be on your feet most of the day, so fitness is important

●Occasional lifting of items up to 50 pounds / 23 kilograms and or push/pulling heavy objects

●You may need to bend and kneel to complete some activities

●Literacy skills - reading, writing and basic maths skills

●Flexible attitude to shifts – you may be required to work nights, weekends and/or holidays

What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing

framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

Who we are

Travel is a journey. We help make it a joy. Starting with a warm, inviting welcome for all guests, whether travelling on business or for fun, enjoying a one night stay, or relaxing for a week. At Holiday Inn️ we thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952.

So if you can help our guests enjoy the brighter side of travel, we’d love to give you a warm welcome to the Holiday Inn️ family.

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

• The salary range listed is the lowest to highest pay scale we, in good faith, believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors, including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.
• No amount of pay is considered to be wages or compensation until it is earned, vested, and determinable. The amount and availability of any bonus, commission, or other form of compensation allocable to a particular employee remain in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.
• If you require reasonable accommodation during the application process, please click here .
• IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies. Please click here for our agency policy.
• If you are a resident of or applying to a job opening in the State of Washington, please click here to read about applicable benefits.