Room Attendant-Hampton Inn Newark Airport Elizabeth

IH Harp Newark LLC; Elizabeth (NJ); On-site; USD 27,000 - 36,000; Full time

Job summary

Kids for the Future in Elizabeth, NJ is seeking a dedicated Housekeeper to maintain the cleanliness and appearance of guest rooms and public spaces. You will handle room cleaning, restocking amenities, and responding to guest requests to ensure a memorable stay.

The role is non-exempt, full-time, with training provided. You will work on-site, following hotel standards and safety procedures to support a positive guest experience.

Qualifications

• No degree required; on-the-job training provided.
• Ability to stand for extended periods.
• Ability to lift up to 25 pounds.

Responsibilities

• Clean and sanitize guest rooms according to hotel standards.
• Change bed linens and towels; stock amenities.
• Respond to guest requests promptly with courtesy.
• Operate laundry equipment for linens and towels.
• Inspect rooms for maintenance and report issues to the maintenance department.
• Maintain organized housekeeping carts and storage areas.
• Follow hygiene and safety procedures to ensure a safe environment.

Skills

Cleaning

Guest service

Time management

Communication

Job description

• Location 100 International Boulevard,Elizabeth, NJ, 07201,United States
• Employee Type Non-Exempt - FT
• Required Degree NONE
• Manage Others No

Position Summary:

Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to move about their space and do what needs to be done. Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Housekeeper makes sure the spaces in the hotel help create a great guest experience.

Core Competencies

• Cleans and sanitizes guest rooms, including bathrooms, bedrooms, and living areas, according to hotel standards.
• Changes bed linens and towels, ensuring fresh and clean supplies are always available.
• Stocks guest rooms with necessary amenities such as toiletries, coffee, and stationery.
• Responds to guest requests and inquiries promptly and courteously, providing exceptional guest service.
• Operates laundry equipment to wash, dry, and fold linens and towels, maintaining efficient laundry operations.
• Inspects rooms for maintenance needs and reports any issues to the maintenance department.
• Maintains a clean and organized workspace, including housekeeping carts and storage areas.
• Adheres to hygiene standards and safety procedures to ensure a safe environment for guests and staff.
• Manages time effectively to complete assigned tasks within the allotted timeframe.
• Communicates effectively with team members and supervisors to coordinate cleaning schedules and address any concerns.
• Ensures customer satisfaction by consistently providing high-quality cleaning services.

Requirements

Physical Requirements

• Ability to stand, walk, and bend for extended periods.
• Ability to lift and carry up to 25 pounds.
• Exposure to cleaning chemicals and detergents.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Reach, bend, twist, pull, and stoop; grasp, turn, and manipulate objects; move, lift, or carry objects weighing less than or equal to 25 pounds; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors.