Room Attendant- Full Time (Weekends Required) $15+/hr

Auburn Marriott Opelika Resort & Spa at Grand National; Opelika (AL); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) with company match

Hotel discounts across Marriott global

Tuition reimbursement

Leadership development opportunities

Job summary

Auburn Marriott Opelika Resort & Spa at Grand National in Opelika, AL is seeking a dedicated Room Attendant to maintain spotless rooms, ensure guest comfort, and uphold brand standards. You will clean bathrooms, restock supplies, and assist with room readiness while greeting guests professionally.

This role emphasizes attention to detail, teamwork with housekeeping, and timely turnover. The ideal candidate demonstrates hospitality spirit, reliability, and a commitment to exceptional service for

Qualifications

• Attention to detail and thoroughness in cleaning
• Strong guest service orientation and professionalism
• Ability to work efficiently in a team environment
• Good communication and punctuality

Responsibilities

• Clean and maintain assigned rooms to a high standard of cleanliness.
• Verify and visually inspect all rooms daily and report discrepancies.
• Recheck rooms at departure times and communicate status for turnover.
• Report maintenance needs to Engineering or Housekeeping Supervisor.
• Greet guests professionally when entering rooms and respect privacy.
• Change linens and make beds to brand standards.
• Thoroughly clean bathrooms and restock standard items.
• Dust, vacuum, and tidy room furnishings; check under beds.
• Restock housekeeping cart for the next day and prepare for shift end.
• Report lost and found items to the appropriate department.

Job description

As a member of our hospitality team, the primary responsibility of a Room Attendant is to maintain the cleanliness and overall maintenance of assigned rooms in the hotel. Attention to detail and thoroughness are essential in ensuring that rooms meet the highest standards of cleanliness and presentation. This role is responsible for picking up trash, changing linens, thoroughly cleaning the bathroom, dusting room items, vacuuming the floor, and restocking cart supplies for efficient service the next day. A crucial part of this role is providing exceptional guest service by greeting guests professionally when knocking and entering rooms, respecting their privacy, and responding promptly to their needs to create a positive and enjoyable experience for our guests.

• Clean and maintain assigned rooms to a high standard of cleanliness, ensuring guest comfort and satisfaction.
• Verify and visually inspect all rooms assigned daily, including vacant maintenance (VM) and vacant ready (VR) rooms. Report any discrepancies to the Housekeeping Supervisor promptly.
• Recheck all rooms at departure times and report the room status to the Housekeeping Supervisor for efficient room turnover.
• Report any maintenance work needed to the Engineering department or Housekeeping Supervisor to ensure timely repairs and maintenance.
• Enter each guest room by knocking on the door and saying Good morning, Good afternoon, or Good evening, Housekeeping, displaying courtesy and respect for guests' privacy.
• Upon entering the guest room, ensure all trash is picked up and promptly report any missing items to the Housekeeping Supervisor.
• Change linens and make beds according to brand standards, ensuring a comfortable and inviting atmosphere for guests.
• Thoroughly clean the bathroom, including shower doors, walls, mirror, tub, toilet, and floor. Properly place standard items in the bathroom area for guest convenience.
• Dust room items, vacuum the floor, clean inside drawers, and check under beds to maintain a tidy and organized space for guests.
• Restock the housekeeping cart for the next day, ensuring all necessary supplies are readily available for efficient room cleaning.
• Turn in keys and the housekeeping cart at the end of the shift, ensuring proper handover and accountability.
• Report all lost and found items found in guest rooms to the Lost and Found department, adhering to hotel policies.
• Remove room service trays from rooms and place them in the hallway for prompt removal and cleanliness.
• Make up rollaway beds and notify housekeeping aides for removal and storage, ensuring room readiness for guest needs.
• Maintain the highest level of guest hospitality and professionalism, reflecting the hotel's commitment to exceptional service.

Why You’ll Love Working Here

Comprehensive Benefits

• Medical, dental, and vision coverage, including FSA and HSA options
• 401(k) with company match

Exceptional Travel & Lifestyle Perks, and a commitment to your growth

• Hotel discounts across Marriott’s global network
• Discounts on dining, golf, spa services, and retail across PCH properties
• Tuition reimbursement up to $2,500 per year
• Extensive leadership and professional development opportunities

A Culture That Values People

• Collaborative leadership environment
• Supportive teams that celebrate success together
• Opportunities to make a meaningful impact on guest and associate experiences

If you enjoy analyzing trends, shaping strategy, and helping a resort perform at its best, this is a role where your work truly matters.

We’d love to connect and explore how your expertise can contribute to the continued success of the Auburn Marriott Opelika Resort & Spa at Grand National.