Room Attendant (Full-Time) - Waldorf Astoria Monarch Beach Resort and Club

Hilton; Dana Point (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Room Attendant to join their Housekeeping Team at a luxurious resort in Dana Point. This role involves ensuring that guest rooms are impeccably clean and well-stocked, contributing to an outstanding guest experience. You will be part of a vibrant team that values integrity, teamwork, and exceptional service. If you are passionate about hospitality and enjoy working in a dynamic environment, this opportunity is perfect for you. Join a company that has been a leader in the hospitality industry for over a century and make your mark in delivering memorable experiences!

Qualifications

• Demonstrated ability to provide exceptional guest experiences.
• Strong attention to detail in cleaning and maintaining rooms.

Responsibilities

• Clean guest rooms, including making beds and cleaning bathrooms.
• Respond to special guest requests in a timely and friendly manner.
• Perform deep cleaning tasks and maintain housekeeping supply cart.

Skills

Exceptional Guest Service

Attention to Detail

Teamwork

Adaptability

Education

High School Diploma or Equivalent

Tools

Housekeeping Supply Cart

Job description

The award-winning AAA 5-Diamond Waldorf Astoria Monarch Beach Resort & Club is looking for a Room Attendant to join the Housekeeping Team!

Located in the beautiful coastal town of Dana Point adjacent to Laguna Beach, this town played an iconic role in the emergence of California's surf culture and today is celebrated for its laid-back vibe and fun, active lifestyle.

The resort is perched on 175 acres atop a 150-foot seaside bluff with over 400 rooms, 115,000 square feet of indoor and outdoor meeting space, and 8 food and beverage outlets. This includes 4 restaurants, a beach club, lounge, marketplace, and IRD.

Classification: Full-Time
Shift: AM - must have availability to work weekdays, weekends, and holidays.

Pay Range: The hourly rate is $21.50 per hour (with possibility of earning $24.50 later on by becoming a Self-Inspector) and is based on applicable and specialized experience and location.

What will I be doing?

As a Room Attendant, you would be responsible for cleaning guest rooms and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

1. Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting and vacuuming.
2. Change and replenish bed linens, towels and guest amenities, as needed.
3. Perform deep cleaning tasks, as needed.
4. Stock, maintain and transport housekeeping supply cart on a daily basis.
5. Dispose of trash and recyclables.
6. Respond to special guest requests in a timely, friendly and efficient manner.
7. Perform guest turn down service, as needed.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

1. Hospitality - We're passionate about delivering exceptional guest experiences.
2. Integrity - We do the right thing, all the time.
3. Leadership - We're leaders in our industry and in our communities.
4. Teamwork - We're team players in everything we do.
5. Ownership - We're the owners of our actions and decisions.
6. Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

1. Quality
2. Productivity
3. Dependability
4. Customer Focus
5. Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light