Room Attendant (Full Time) - InterContinental Houston

Kimpton; Texas; Presencial; USD 17.000 - 21.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Room discount

Training programs

Paid time off

Medical/dental/vision insurance

401k

Descripción de la vacante

InterContinental Houston is hiring a Room Attendant (Full Time) to clean guest rooms to the highest standards and ensure guest satisfaction in a fast-paced hotel environment.

The role requires basic reading, writing, and math, with preference for those who can speak English and work nights/weekends/holidays. Expect teamwork, safety adherence, and potential duties like turndown and occasional deep cleaning.

Formación

• Basic reading, writing, and math skills.
• Some housekeeping experience and ability to speak English preferred.
• Must be able to work nights, weekends, and/or holidays.

Responsabilidades

• Clean guest rooms and/or suites in a timely and thorough manner.
• Respond to guest complaints and ensure corrective action is taken to achieve satisfaction.
• Follow established safety procedures and wear protective equipment when needed.
• Promote teamwork and quality service through daily communication with other departments.
• May have turndown duties and assist with deep cleaning projects.

Conocimientos

English proficiency

Teamwork

Communication skills

Descripción del empleo

Room Attendant (Full Time) - InterContinental Houston

TX, United States

Job Description

JOB OVERVIEW:

Clean guest rooms and/or suites in a timely and thorough manner to ensure total guest satisfaction.

At InterContinental Hotels & Resorts® we want our guests to feel special, cosmopolitan and In the Know which means we need you to:

Be charming by being approachable, having confidence and showing respect.

Stay in the moment by understanding and anticipating guests’ needs, being attentive and taking ownership of getting things done.

Make it memorable by being knowledgeable, sharing stories and showing your style to create moments that make people feel special.

DUTIES AND RESPONSIBILITIES:

Notify supervisor when service is complete so rooms may be sold or occupied. Report any room unable to be serviced to supervisor according to established procedures

Report to supervisor of needed repairs and unsafe conditions

Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping

People

Promote teamwork and quality service through daily communication and coordination with other departments.

Guest Experience

Respond to guest complaints, special requests and ensure corrective action is taken to achieve complete guest satisfaction.

Report, turn in, and/or log all lost and found items according to established procedures.

Responsible Business

Clean and service assigned rooms or areas according to established standards and procedures including making beds, dusting, vacuuming, cleaning and sanitizing bathrooms, removing trash, etc. May include cleaning of kitchen area, room refrigerator, coffee maker, cups, glasses, silverware, etc.

Follow established safety procedures at all times- and wear protective equipment when needed

May regularly assist with deep cleaning projects

May assist with other duties assigned

May have turndown duties.

QUALIFICATION AND REQUIREMENTS

Basic reading, writing, and math skills. Some housekeeping experience and ability to speak English preferred.

This job requires ability to perform the following:

Carrying, lifting, pushing or pulling items weighing up to 50 pounds and pushing and or pulling approximately 200 pounds

Frequently standing up and moving about the facility

Frequently handling objects and equipment to maintain the facility

Frequently bending, stooping, and kneeling

Other:

Communication skills are utilized a significant amount of time when interacting with guests and employees.

Basic reading, writing, and math abilities are utilized often when reading room assignments, completing checklists, replacing room linens and amenities.

Must be able to work nights, weekends, and/or holidays

WHAT WE OFFER:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including an impressive room discount and some of the best training in the business.

The hourly pay rate for this Hourly role is $17.00. This rate is only applicable for jobs to be performed in Houston, Texas.

This is the starting rate we in good faith believe we would pay for this role at the time of this posting. We may pay more or less than the posted rate, and the rate may be modified in the future. An employee’s pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible full-time employees.

Remarks: No amount of pay is considered wages or compensation until earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance by always welcoming different backgrounds, experiences, and perspectives.

IHG Hotels & Resorts gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. So, join us and you’ll become part of our ever-growing global family.

At IHG Hotels & Resorts, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognized and respected – wherever they are in the world. Want to be part of the journey?

Job Info

• Job Identification 170162
• Posting Date 10/14/2026, 08:44 PM
• Job Schedule Full time
• Locations 6750 Main Street, Houston, TX, 77030, US