Room Attendant - FT

Paycom; Nashville (TN); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

401(k)

Disability insurance

Health insurance

Life insurance

Paid time off

Room Discounts

Employee Food and Beverage Discounts

Employee assistance program

Job summary

Driftwood Hospitality Management is seeking a dedicated Housekeeper to clean and maintain guest rooms to company standards in Nashville, TN. You will stock supplies, observe entry protocol, and ensure rooms are prepared and safe for guests.

The role requires attention to cleanliness, adherence to safety rules, and teamwork with the housekeeping staff to provide excellent guest service and maintain our high standards.

Qualifications

• Bend and reach to dust, clean and make beds and bathroom.
• Stand and walk for varying lengths of time.
• Talk to guests to answer questions and provide services.
• Visually inspect rooms for cleanliness and belongings.
• Fill out daily housekeeping paperwork accurately.
• Move fingers and hands quickly to perform cleaning duties.

Responsibilities

• Stocks housekeeping cart with cleaning supplies and amenities.
• Knocks before entering a guest room.
• Cleans guest rooms and ensures amenities are stocked.
• Marks rooms as clean for supervisor inspection.
• Reports damages or hazards in guest rooms.
• Secures guest room doors after exiting.
• Keeps corridors and service areas neat at all times.
• Follows safety procedures and company policies.
• Assists other housekeeping personnel as needed.

Skills

Bend and reach

Stand and walk

Customer service

Written paperwork

Manual dexterity

Observation of cleanliness

Job description

Job Details: Job Location: Nasheville, TN 37217, Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.

JOB SUMMARY

Responsible for cleaning and maintaining the guest rooms areas according to company procedures and at a level that meets or exceeds company standards.

ESSENTIAL JOB FUNCTIONS

• Stocks housekeeping bag to ensure that enough cleaning needs, equipment and amenities are available to properly clean each room.
• Observes knocking procedures upon entering a guest room.
• Cleans the guest rooms assigned. Ensures the amenities are stocked for each cleaned room. Completes entire housekeeping checklist.
• Accurately marks clean rooms to supervisor for inspection.
• Reports any damages or hazards that are present in guest rooms, i.e., burned out light bulbs, broken furniture, broken lights, etc.in Guestware or Housekeeping Coordinator
• Secures guest room doors upon exiting the room.
• Keeps the corridors and service area neat at all times.
• Turns in all lost and found items and all guest room keys.
• Adheres to all company policies and procedures.
• Follows safety and security procedures and rules.
• Knows department fire prevention and emergency procedures.
• Utilizes protective equipment.
• Reports unsafe conditions to management.
• Reports accidents, injuries, near-misses, property damage or loss to management.
• Provides for a safe work environment by following all safety and security procedures and rules.
• All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook).
• Perform any related duties as requested by management.
• Assists other Housekeeping Personnel when needed.

Qualifications:

KNOWLEDGE, SKILLS & ABILITIES

• Bend and reach to dust, clean and make beds and bathroom
• Stand and walk for varying lengths of time, often long periods.
• Talk to many different kinds of people to give information, answer questions and provide required services.
• Visually inspect rooms for cleanliness and guest belongings that have been left behind.
• Use written communication skills to mark completed rooms on daily paperwork.
• Move fingers, arms and hands quickly and easily to perform cleaning duties.

PHYSICAL DEMANDS

Lifting fifty (50) pounds maximum. Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling.

Benefits

• 401(k)
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Room Discounts
• Employee Food and Beverage Discounts

EEO:

Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.