Room Attendant - Conrad Washington DC

Hilton Worldwide, Inc.; New York (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

Join the Hilton team as a Room Attendant at the prestigious Conrad Hotel in Washington, DC. This full-time position involves maintaining guest rooms to the highest standards while providing exceptional service. Candidates should possess previous housekeeping experience and be prepared for a dynamic schedule that includes weekdays, weekends, and holidays.

Benefits

Medical Insurance Coverage available for you and your family

Best-in-Class Paid Time Off (PTO)

Access to pay when you need it through DailyPay

Go Hilton travel program: 100 nights of discounted travel

Debt-Free Education opportunities

401K plan with company match

Career growth and development resources

Employee stock purchase program (ESPP)

Qualifications

• Experience in housekeeping or similar role.
• Full availability to work a flexible schedule.

Responsibilities

• Clean guest rooms as assigned, including making beds and cleaning bathrooms.
• Respond to guests' service needs according to Brand Standards.
• Perform deep cleaning tasks as required.

Skills

Attention to detail

Organization

Customer focus

Job description

Stay inspired by joining the stunning Conrad Hotel located in the heart of urban DC as a Room Attendant on theHousekeepingteam!

This stylish and sophisticated Forbes 4-Star hotel has brought a new standard of luxury to DC with 360 rooms, 32,000 square feet of banquet space, and 5 food and beverage outlets. This includes a signature restaurant, rooftop bar, lobby bar, club lounge, and in-room dining.

The ideal candidate will hold comparable experience in Housekeeping and have full availability to work the ever-changing schedule of hospitality. This is a fantastic opportunity for those seeking to begin their hospitality career.

Classification:Full-Time

Shift Pattern: Mostly PM shifts, starting as early as 1PM-2PM, ending as late as 9.30PM-10.30PM – must be available to weekdays, weekends, and holidays.

Pay Rate:$29.00 per hour, plus incentives and is based on applicable and specialized experience and location.

Medical Insurance Coverage Available -for you and your family

The Benefits – Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as:

• Access to pay when you need it through DailyPay
• Medical Insurance Coverage – for you and your family
• Mental health resources including Employee Assistance Program
• Best-in-Class Paid Time Off (PTO)
• Go Hilton travel program: 100 nights of discounted travel
• Parental leave to support new parents
• Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications*
• 401K plan and company match to help save for your retirement
• Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs

*Available benefits may vary depending upon property-specific terms and conditions of employment

What will I be doing?

As a Room Attendant, you would be responsible for cleaning guest rooms and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

• Clean guest rooms as assigned, including, but not limited to, making beds, cleaning bathrooms, dusting and vacuuming and arranging guest's belongings in occupied rooms.
• Anticipate and address guests' service needs according to Brand Standards and Forbes Service Standards
• Reports and follows up on maintenance deficiencies in order to maintain room in compliance with hotel standards
• Change and replenish bed linens, towels and guest amenities, as needed
• Perform deep cleaning tasks, as needed
• Responsible for the cleanliness, appearance, organization and inventory of housekeeping carts and closets assigned to him/her.
• Remove linen, trash, and if necessary, in room dining items from rooms/suites
• Respond to special guest requests in a timely, friendly and efficient manner
• Perform guest turn down service, as needed
• Other duties as assigned

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!