Room Attendant (Cabin Crew Attendant)

careers-sagehospitality; San Francisco (CA); On-site; USD 36,000 - 51,000; Full time

Benefits offered by this job

Medical, dental, & vision insurance

401(k) with employer matching

Paid time off

Job summary

YOTEL San Francisco is seeking a Cabin Crew Attendant to maintain guest room cleanliness and ensure guest satisfaction by adhering to established cleanliness standards and Sage Hospitality Group’s service philosophy.

The role involves cleaning guest rooms and public areas, restocking amenities, operating standard cleaning equipment, and upholding safety and cleanliness in a fast-paced hotel environment. Join a team dedicated to delivering memorable guest experiences.

Qualifications

• Must have basic knowledge of general cleaning principles
• Must be able to understand and follow verbal/written instructions
• Must be able to communicate both verbally and in writing

Responsibilities

• Retrieves items from shelves and storerooms, sets up cleaning cart with supplies, maintain carts and storerooms
• Cleans and wipes windows, doors, walls, closets and fixtures to maintain a clean facility
• Replaces towels, soaps and amenities and restocks literature
• Dusts and polishes furniture and fixtures, reaches vents and corners
• Remakes beds with fresh linen and checks cleanliness
• Vacuums rooms, public areas and hallways, operates vacuums and moves heavy furniture
• Inspects locks, reports safety issues to management
• Inspects room equipment and reports maintenance deficiencies
• Maintains custody of equipment, keys and supplies
• Maintains a friendly, cheerful and courteous demeanor
• Performs other duties as assigned by management

Skills

General cleaning principles

Cleaning products

Cleaning equipment

Follow instructions

Communication

Education

No formal education or training

Job description

Why us?

The YOTEL San Francisco is set to hire a Cabin Crew Attendant to join our team in serving guests with creativity and passion!

Work where you belong! Set in one of the most historic buildings in the city, YOTEL San Francisco’s Tenderloin area offers a wealth of arts and culture experiences including the Golden Gate Theatre only a few steps away. A great location for exploring the city, tour the sights via the famous cable cars via located adjacent to the hotel.

As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences.

We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We’re not afraid to forge our own path. After all, it’s what industry leaders do. That’s why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do—it’s really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us!

Job Overview

Cleans and prepares guest rooms by meeting established standards of cleanliness and propriety to assure guest satisfaction and maximize revenues.

Responsibilities

• Retrieves items from shelves and storerooms, sets up cleaning cart with supplies, constantly maintaining carts and storerooms in a clean and orderly fashion to enhance efficiency and ease of cleaning rooms.
• Cleans and wipes windows, doors, walls, closets and fixtures in rooms, public areas and hallways, often using ladders or stools to clean hard to reach areas, in order to maintain a clean, presentable and attractive facility at all times. Washes shower walls and tub, cleans toilet(s) and stall walls if applicable, wipes exposed pipes, cleans mirrors, sink(s) and walls in order to have clean and sanitary guest and public restrooms.
• Replaces towels, soaps and all room amenities and restocks literature that has been removed by previous guest or is soiled and torn to ensure adequate supply for arriving guests.
• Washes all hard floor areas (linoleum, tile, etc.) by hand to remove dirt and soiled areas.
• Dusts and polishes all furniture, fixtures and wall hangings including using a duster to reach vents and ceiling corners to remove dust and cobwebs.
• Strips bed of all linen and remakes with fresh, checking bedspread, blankets and bed pads for cleanliness, replacing if soiled.
• Lifts mattresses to check for soil between mattresses and under bed.
• Checks closet for cleanliness, wiping closet door, handle and overhead shelves and restocking the guest room supplies such as hangers, extra blankets and pillows.
• Vacuums rooms, public areas and hallways, operating vacuums weighing up to 25lbs., and lifting/moving heavy furniture in order to vacuum entire area of carpet including underneath furniture and hard to reach areas.
• Inspects all door and window locks to ensure they are in working order and immediately alerts management to an unsecured or unsafe situation for the safety of guests and employees.
• Inspects all room equipment (TV, lights/lamps, faucets, radios) to ensure proper working order and immediately reports all room status and room maintenance deficiencies, in writing, to the Executive Housekeeper for prompt repair/resolution.
• Secures and maintains custody of equipment, keys and supplies at all times in order to protect and preserve hotel property.
• Maintains a friendly, cheerful and courteous demeanor at all times.
• Performs other duties as assigned, requested or deemed necessary by management

Qualifications

Education/Formal Training

No formal education or training

Experience

None

Knowledge/Skills

• Must have basic knowledge of general cleaning principles, use of cleaning products and operation of standard cleaning equipment.
• Must be able to understand and follow verbal/written instructions and communicate both verbally and in writing.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to lift up to 50lbs. continually throughout a shift.
• Must be able to push, pull and move levers, equipment and furniture throughout a shift.
• Must be able to work with arms raised above head throughout a shift.
• Must be able to maneuver fully loaded maid cart, weighing up to 50lbs., through hallways and into/out of closets during entire work day.
• Ability to identify minute debris and dirt in poorly lit areas, and to read written instructions and computer print-outs.

Environment

• Prolonged strenuous physical activity in indoor climate-controlled environment.
• Excessive heat and humidity in laundry. Inside 95% of shift.

Benefits

• Medical, dental, & vision insurance
• Health savings and flexible spending accounts
• Basic Life and AD&D insurance
• Paid time off for vacation, sick time, and holidays
• Eligible to participate in the Company’s 401(k) program with employer matching
• Employee Assistance Program
• Tuition Reimbursement
• Great discounts on Hotels, Restaurants, and much more.
• Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.

Salary

USD $31.26 - USD $31.26 /Hr.