Room Attendant - Hotel Zeppelin

Sage Restaurant Group; San Francisco, Northern (CA, KY); Hybrid; USD 37,000 - 53,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

FSA/HSA

Paid Vacation

Paid Sick Leave

401(k) Matching

Hotel Discounts

Referral Bonus

Job summary

Hotel Zeppelin, part of Sage Hospitality Group, is seeking a full-time Room Attendant to clean and prepare guest rooms to established standards and ensure guest satisfaction.

The role emphasizes independent thinking, attention to detail, safety, and teamwork within a hospitality-driven environment in San Francisco. Experience is not required, and the position includes benefits for eligible employees.

Qualifications

• Must have basic knowledge of general cleaning principles, use of cleaning products and operation of standard cleaning equipment.
• Must be able to understand and follow verbal/written instructions and communicate both verbally and in writing.

Responsibilities

• Retrieves items from shelves and storerooms, sets up cleaning cart with supplies, maintaining carts and storerooms in a clean and orderly fashion.
• Cleans and wipes windows, doors, walls, closets and fixtures in rooms, public areas and hallways, including hard to reach areas.
• Replaces towels, soaps and all room amenities and restocks literature that has been removed by previous guest or is soiled and torn.
• Washes all hard floor areas by hand to remove dirt and soiled areas.
• Dusts and polishes all furniture and fixtures and reaches vents and ceiling corners to remove cobwebs.
• Strips bed and remakes with fresh linens, checking bedspread and blankets for cleanliness.
• Lifts mattresses to check for soil between mattresses and under bed.
• Checks closet for cleanliness and restocks supplies.
• Vacuums rooms and corridors; handles heavy carts and furniture.
• Inspects door/window locks and reports unsafe conditions to management.
• Inspects room equipment and reports maintenance deficiencies to the Executive Housekeeper.
• Maintains custody of equipment, keys and supplies.
• Maintains a friendly, cheerful and courteous demeanor.
• Performs other duties as assigned by management.

Skills

Cleaning basics

Communication

Job description

Why us?

Hotel Zeppelin is seeking a full-time Room Attendant to join our team in serving guests with creativity and passion!

Work Where You Belong!

Hotel Zeppelin - A vibrant and vivacious hub that celebrates San Francisco’s counterculture, with a cheeky take on hospitality. Here’s to the rule-breakers, revolutionaries, and renegades who continue to inspire.

As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences.

We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We’re not afraid to forge our own path. After all, it’s what industry leaders do. That’s why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do—it’s really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us!

Job Overview

Our Room Attendants clean and prepare guest rooms by meeting established standards of cleanliness and propriety to assure guest satisfaction and maximum revenues.

Responsibilities

• Retrieves items from shelves and storerooms, sets up cleaning cart with supplies, constantly maintaining carts and storerooms in a clean and orderly fashion to enhance efficiency and ease of cleaning rooms.

• Cleans and wipes windows, doors, walls, closets and fixtures in rooms, public areas and hallways, often using ladders or stools to clean hard to reach areas, in order to maintain a clean, presentable and attractive facility at all times. Washes shower walls and tub, cleans toilet(s) and stall walls if applicable, wipes exposed pipes, cleans mirrors, sink(s) and walls in order to have clean and sanitary guest and public restrooms.

• Replaces towels, soaps and all room amenities and restocks literature that has been removed by previous guest or is soiled and torn to ensure adequate supply for arriving guests.

• Washes all hard floor areas (linoleum, tile, etc.) by hand to remove dirt and soiled areas.

• Dusts and polishes all furniture, fixtures and wall hangings including using a duster to reach vents and ceiling corners to remove dust and cobwebs.

• Strips bed of all linen and remakes with fresh, checking bedspread, blankets and bed pads for cleanliness, replacing if soiled.

• Lifts mattresses to check for soil between mattresses and under bed.

• Checks closet for cleanliness, wiping closet door, handle and overhead shelves and restocking the guest room supplies such as hangers, extra blankets and pillows.

• Vacuums rooms, public areas and hallways, operating vacuums weighing up to 25lbs., and lifting/moving heavy furniture in order to vacuum entire area of carpet including underneath furniture and hard to reach areas.

• Inspects all door and window locks to ensure they are in working order and immediately alerts management to an unsecured or unsafe situation for the safety of guests and employees.

• Inspects all room equipment (TV, lights/lamps, faucets, radios) to ensure proper working order and immediately reports all room status and room maintenance deficiencies, in writing, to the Executive Housekeeper for prompt repair/resolution.

• Secures and maintains custody of equipment, keys and supplies at all times in order to protect and preserve hotel property.

• Maintains a friendly, cheerful and courteous demeanor at all times.

• Performs other duties as assigned, requested or deemed necessary by management

Qualifications

Education/Formal Training

No formal education or training

Experience

None

Knowledge/Skills

• Must have basic knowledge of general cleaning principles, use of cleaning products and operation of standard cleaning equipment.

• Must be able to understand and follow verbal/written instructions and communicate both verbally and in writing.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to lift up to 50lbs. continually throughout a shift.

• Must be able to push, pull and move levers, equipment and furniture throughout a shift.

• Must be able to work with arms raised above head throughout a shift.

• Must be able to maneuver fully loaded maid cart, weighing up to 50lbs., through hallways and into/out of closets during entire work day.

• Ability to identify minute debris and dirt in poorly lit areas, and to read written instructions and computer print-outs.

Environment

• Prolonged strenuous physical activity in indoor climate-controlled environment.

Employer will consider qualified applicants with criminal histories in a manner with the local ordinance.

EOE

Benefits

• Medical, Dental, Vision, Life Insurance, Flexible Spending and Health Savings Accounts

• Paid Vacation

• Paid Sick Leave

• Eligible to participate in the Company’s 401(k) program with employer matching

• Great discounts on Hotels, Restaurants, and much more

• Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral

Salary

USD $32.81 - USD $32.81 /Hr.

ID: 2026-33016

Position Type: Regular Full-Time

Property: Hotel Zeppelin

Outlet: Hotel

Category: Housekeeping & Laundry

Min: USD $32.81/Hr.

Max: USD $32.81/Hr.

Tipped Position: No

Address: 545 Post St

City: San Francisco

State: California

EOE Protected Veterans/Disability