Room Attendant $13/HR Full Time Training Provided

Great Wolf Lodge; Sandusky (OH); On-site; USD 25,000 - 35,000; Full time

Job summary

Join a forward-thinking company as a Room Attendant, where your role is vital in maintaining a welcoming and clean environment for guests. This position involves various cleaning tasks, from making beds to restocking supplies, ensuring that guests enjoy their stay without worries. The ideal candidate will have a knack for customer service and a strong attention to detail. If you're ready to contribute to a memorable guest experience while working in a dynamic team, this opportunity is perfect for you.

Qualifications

• Prior experience in housekeeping, sanitation, or guest services is preferred.
• Willingness to work flexible schedules including nights and weekends.

Responsibilities

• Cleans guest rooms and common areas, ensuring a tidy environment.
• Communicates professionally with guests and assists with their requests.

Skills

Customer Service

Cleaning Skills

Communication Skills

Flexibility

Job description

At Great Wolf, the Room Attendant (Housekeeper) is one of the most critical roles in the Lodge as they create a clean and orderly environment for our guests. Housekeepers ensure are responsible for general cleaning and maintenance duties, which may include: vacuuming, dusting, item washing, trash collecting and proper sorting. The housekeeping staff ensures guests can leave their daily responsibilities at home.

Essential Duties & Responsibilities

• Cleans guest rooms and guest areas, including: making beds; dusting and vacuuming; cleaning bathroom; replacing supplies; cleaning windows, mirrors, and patios


• Utilizes chemicals according to directions and familiarizes self with all material safety data sheets


• Maintains a stocked, organized, and clean cart with sufficient supplies


• Reports maintenance issues through appropriate channels for resolution


• Documents and secures lost and found items


• Communicates with guest on a professional and friendly manner


• Keeps supplies ready by restocking housekeeping cart at end of shift


• Assists House Attendant, including delivering guest requests and pick up of used guest items


• Conserves energy by closing shades and draperies; turning down air conditioning and heat of unoccupied rooms


• Reports hazardous conditions in work area or equipment to supervisor

Required Qualifications & Skills

• Willingness to work flexible schedule including nights, weekends, and/or Holidays as needed


• Successful completion of criminal background check and drug screen

Desired Qualifications & Traits

• Prior experience in housekeeping including; sanitation, laundry operations, and/or guest services


• Excellent customer service and oral communication skills


• Previous housekeeping or general cleaning experience

Physical Requirements

• Able to lift up to 30 lbs.


• Able to push/pull up to 100 lbs.


• Able to bend, stretch, and twist


• Able to stand for long periods of time


• Able to work with chemicals according to directions