Room Attendant

Stonebridge Companies; Westminster (CO); On-site; USD 21,923 - 31,224; Part time

Job summary

Stonebridge Companies is looking to add room attendants to their Springhill Suites in Westminster, Colorado. The role involves replacing linens, cleaning bathrooms, and maintaining guest room standards to ensure a positive experience.

Candidates should demonstrate a high quality of work and excellent customer service skills. This position offers an engaging work environment with a commitment to equal employment opportunities.

Qualifications

• Demonstrates a high quality of work: accuracy, thoroughness, and providing best possible service.
• Excellent customer service skills.

Responsibilities

• Replace linens on beds and replenish guest room supplies.
• Clean bathrooms and replenish bathroom amenities.
• Report any damage, hazards, and/or needed repairs to management immediately.

Job description

Location: Westminster, Colorado. Pay: $19.29 per hour. We are looking to add room attendants to our Springhill Suites.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Replace linens on beds and replenish guest room supplies.
• Empty and clean wastebaskets, dishwasher, refrigerator, and ashtrays as appropriate for room type.
• Clean bathrooms and replenish bathroom amenities.
• Provide necessary linen and room amenities to guests in accordance with brand standards.
• Leave the guest room in uniform arrangement as determined by management and ensure the door is closed and the room is locked.
• Report any damage, hazards, and/or needed repairs to management immediately.
• Return any items found in guest rooms, hallways, or back of the house to the Housekeeping department as a lost and found item and document date, location, description of the item, and the name of the person who found it.
• Responsible for keys signed out for the shift.
• Complete any projects or requests developed by the management team.
• Replace light bulbs (if necessary).
• Restock cart at end of shift and organize linen closet to prepare for the next day.
• Perform other housekeeping duties as assigned.
• Perform all duties in accordance with brand standards and with an emphasis on meeting or exceeding guest expectations.
• Maintain regular attendance, be consistently on time, and observe prescribed work, break and meal periods in compliance with standards.
• Maintain high standards of personal appearance and grooming, which include compliance with the dress code.
• Perform any other duties as requested by supervisor.

REQUIRED COMPETENCIES

• Demonstrates a high quality of work: accuracy, thoroughness, monitors own work to ensure quality, provides best possible service to clients and customers.
• Meets or exceeds productivity standards: produces adequate volume efficiently within specific time.
• Demonstrates excellent customer service skills: responds to requests for service and assistance, demonstrates desire and ability to provide high quality service to internal and external customers, solicits customer feedback to improve service.
• Demonstrates initiative: asks for and offers help when needed, includes appropriate people in decision‑making.
• Demonstrates accountability for job performance: takes responsibility for own actions, performs work with little or no supervision, works independently, can be relied upon for task completion and follow up.

QUALIFICATIONS AND REQUIREMENTS

• High school education not required; up to one month related experience or training; or equivalent combination of education and experience.

WORK ENVIRONMENT

• Indoor work environment.
• Exposed to and use of cleaning chemicals throughout the shift.
• Minimal to moderate noise levels consistent with hotel environment.

PHYSICAL DEMANDS

• Stand more than 2/3 of the time.
• Walk more than 2/3 of the time.
• Sit less than 1/3 of the time.
• Use hands to finger, handle, or feel more than 2/3 of the time.
• Reach with hands and arms more than 2/3 of the time.
• Climb or balance less than 1/3 of the time.
• Stoop, kneel, crouch, or crawl less than 1/3 of the time.
• Talk or hear more than 2/3 of the time.
• Lift up to 50 lbs.
• Push or pull up to 50 lbs.

EQUAL EMPLOYMENT OPPORTUNITY

Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members.