Room Attendant

Accor Hotels; West Hollywood (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a leading luxury hotel as a Room Attendant in Jeddah, Saudi Arabia. You will be responsible for maintaining cleanliness and comfort for guests, ensuring exceptional experiences. This role requires attention to detail, strong organizational skills, and a customer-focused mindset.

Qualifications

• Previous experience in housekeeping or customer service, preferably in a hotel setting.
• Flexibility to work various shifts, including weekends and holidays.

Responsibilities

• Clean and maintain guest rooms and public areas to meet high standards.
• Respond promptly and professionally to guest requests and inquiries.
• Inspect rooms for maintenance issues and report them.

Skills

Attention to Detail

Organizational Skills

Customer Focus

Communication Skills

Education

High School Diploma

Job description

Company Description

Located adjacent to the residential tower, expert service and world-class luxury combine in the Raffles Hotel Jeddah, which is ready to welcome you and your guests at any moment. Here, the high standards, special touches, and trademark elegance of the Raffles brand are the ultimate compliment to the charm and beauty of a stay in Jeddah.

Job Description

Join our team as a Room Attendant in Jeddah, Saudi Arabia, and become an essential part of creating exceptional guest experiences in our luxurious hotel. As a Room Attendant, you'll take pride in maintaining the highest standards of cleanliness and comfort, ensuring our guests feel welcomed and valued throughout their stay.

• Clean and maintain guest rooms and public areas to meet our high standards of cleanliness and hygiene
• Replenish room amenities, linens, and supplies as needed
• Respond promptly and professionally to guest requests and inquiries
• Inspect rooms for maintenance issues and report them to the appropriate department
• Organize and maintain housekeeping cart with necessary supplies and equipment
• Collaborate with team members to ensure efficient room turnover
• Follow safety and security procedures to maintain a safe environment for guests and colleagues
• Assist in deep cleaning projects and special assignments as required
• Maintain accurate records of cleaned rooms and inventory

Qualifications

• Previous experience in housekeeping or customer service, preferably in a hotel setting
• Strong attention to detail and commitment to maintaining high cleanliness standards
• Excellent organizational skills and ability to manage time effectively
• Customer-focused mindset with the ability to anticipate and meet guest needs
• Physical stamina to stand, walk, and perform cleaning tasks for extended periods
• Knowledge of cleaning products, procedures, and safety protocols
• Flexibility to work various shifts, including weekends and holidays
• Ability to work independently and as part of a team
• Strong communication skills in English; knowledge of Arabic is a plus
• High school diploma or equivalent
• Background in luxury hotel environment is highly desirable

Additional Information

• Being a Raffles employee means embodying and conveying the brand and the company mindset through our Heartiest service culture.