Room Attendant

Wyndham Hotels & Resorts; Visalia (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading hotel chain is seeking a Room Attendant to maintain the cleanliness of guestrooms and ensure high guest satisfaction. This role requires strong attention to detail, effective communication skills, and the ability to work efficiently in a team-oriented environment.

Qualifications

• Experience in a hotel or related field preferred.
• Ability to lift/carry up to 50 pounds.
• Effective communication skills with guests and employees.

Responsibilities

• Thoroughly clean and maintain guestrooms to ensure guest satisfaction.
• Restock housekeeping supplies and report maintenance issues as needed.

Skills

Communication

Teamwork

Attention to Detail

Education

High School diploma or equivalent

Job description

Position: Room Attendant

Overview

The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous, and efficient service to all guests.

Responsibilities

1. Thoroughly clean guestrooms according to standards.
2. Complete all pre-cleaning duties, including guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
3. Remove all trash and dirty linen from guestrooms and hallways.
4. Keep hallways, public areas, and closets clean, neat, and vacuumed.
5. Restock housekeeping cleaning cart for the next day's use.
6. Replenish chemical bottles.
7. Report missing items from rooms (e.g., irons/boards, hair dryers) to Housekeeping Supervisor/Manager.
8. Report maintenance issues immediately to Housekeeping Supervisor/Manager.
9. Handle Lost and Found items according to standards.
10. Ensure overall guest satisfaction.

Qualifications

1. High School diploma or equivalent and/or experience in a hotel or related field preferred.
2. Ability to exert up to 50 pounds of force occasionally, and/or 20 pounds frequently or constantly to lift, carry, push, pull, or move objects.
3. Ability to stand during the entire shift.
4. Effective verbal and written communication skills with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner.