Room Attendant

Hei Hotels Inc.; United States; Remote; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical and Dental insurance (Anthem)

Vision insurance (EyeMed)

Vacation, Sick and Holiday programs

Pet insurance (ASPCA)

401(k) with matching

YouDecide discounts

Hotel Room Discount

DailyPay earnings access

Job summary

HEI Hotels and Resorts in New Orleans’ Astor Crowne Plaza is seeking a diligent Housekeeping Associate to maintain guest rooms and public spaces, ensuring a safe, clean experience for guests, associates, and vendors. This role emphasizes teamwork, reliability, and adherence to cleaning standards.

You will handle cleaning tasks, restock supplies, follow procedures for use of cleaning agents, and report maintenance needs.

Qualifications

• Ability to scrub and scour surfaces and work in confined spaces.
• Willingness to pitch in and help co-workers as part of a team.
• Knowledge of cleaning agents and operation of cleaning equipment.
• Ability to lift up to 100 lbs and push/pull equipment.

Responsibilities

• Clean bathtub, toilet, sink, walls, mirrors, tiles, counters and floor surfaces.
• Strip beds and change linens, lifting bed spreads up to 50 lbs.
• Dust furniture, pictures, drawers, ledges and shelves.
• Vacuum rooms and restock amenities and supplies.
• Sign for room keys and manage room assignments.
• Ensure room cleanliness and appearance, comply with attendance rules.
• Perform other job-related duties as assigned.

Skills

Team player

Verbal communication

Written communication

Knowledge of cleaning agents

Equipment handling

Physical strength

Job description

About Us

About Us Where Canal Street meets Bourbon Street, the Astor Crowne Plaza New Orleans provides luxury accommodations amid the beating heart of the legendary French Quarter. Discover a rich diversity of elegant comforts and conveniences, including free Wi‑Fi, flat screen HD TVs, a sparkling outdoor seasonal swimming pool, an acclaimed on‑site restaurant and state‑of‑the art fitness facility. Just outside, you'll enjoy a whirlwind of enchanting festivals, theater, music, cultural exhibits and culinary delights. At the Astor Crowne Plaza, associates are family not just employees. We offer complimentary uniforms, meals and 24/7 discounted downtown parking.

Job Overview

Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates, and vendors.

Essential Duties and Responsibilities

Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using cloths, mops, sponges, brushes, and/or cleaning agents by extending arms over head, bending, and stooping. Adhere to cleaning procedures and instructions for use of cleaning agents. Strip beds and make beds, changing bed linens, which may require lifting bedspreads weighing a maximum of 50 lbs. Dust all furniture, pictures, drawers, window ledges, and shelves thoroughly. Push and pull vacuum throughout the entire room and empty trash. Replenish amenities, linens, and supplies in guest room. Sign for room keys, retrieve, push to assigned rooms and restock heavy cart. Visually inspect room for cleanliness and appearance and signify completion for room. Comply with attendance rules and be available to work on a regular basis. Perform any other job‑related duties as assigned.

Qualifications and Skills

Ability to scrub and scour surfaces, extend arms over head to perform cleaning tasks, and work in confined spaces. Must be willing to “pitch‑in” and help co‑ workers with their job duties and be a team player. Knowledge of chemical cleaning agents and operation of various cleaning equipment with or without reasonable accommodation. Ability to push and/or pull equipment weighing up to 100 lbs. with or without reasonable accommodation. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Benefits

• Competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed.
• Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off.
• HEI also provides pet insurance through the ASPCA.
• For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long‑Term Disability plans.
• Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future.
• Specific details and eligibility of these programs vary by location and employment status.
• We proudly partner with DailyPay, a voluntary benefit that allows our associates access to their earnings when they want them.

Equal Opportunity Employer

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.