Room Attendant

Ayres Hotels; Tustin (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading hotel chain is seeking a dedicated Housekeeper to ensure guest satisfaction through maintaining clean and inviting rooms and public areas. This role includes various cleaning responsibilities and adherence to safety standards. The ideal candidate will have a high school diploma and prior experience in the hospitality sector, coupled with a strong attention to detail and customer service focus. Join us and be a part of a team that values family and work-life balance, offering paid vacation and sick leave benefits.

Benefits

Paid Vacation

Paid Sick Leave

Qualifications

• Previous experience in a hotel or related field preferred.
• Knowledge of English reading, writing, and speaking is helpful.

Responsibilities

• Thoroughly clean and restock guest rooms during shifts.
• Maintain clean hallways, public areas, and closets.
• Report maintenance issues and adhere to safety policies.

Skills

Attention to detail

Time management

Customer service

Education

High School diploma or equivalent

Job description

Primarily responsible for maintaining clean and aesthetically appealing guest rooms, while adhering to all safety standards. Maintaining clean hallways, public areas, and storage areas.

Essential Functions and Responsibilities of the job include but are not limited to:

• Knowledge, understanding, and adherence to Company Core Values, Mission Statement, and Ayres Way.
• Thoroughly vacuum, dust, clean, sweep, polish, and restock the required number of guest rooms during a shift.
• Keep all hallways, public areas, and closets clean and neat.
• Remove all dirty linen and trash from guest rooms.
• Complete pre-cleaning responsibilities, including stocking guest supplies, cleaning supplies, and linen for housekeeping carts.
• As assigned, complete deep cleans of the guest rooms and projects assigned by the Executive Housekeeper or General Manager.
• Report all missing hotel items from guest rooms to the Executive Housekeeper.
• Maintain a clean and safe working environment at all times.
• Follow company Housekeeping Policy as stated in the Team Member Handbook.
• Adhere to company “Lost and Found” policy and procedures.
• Report maintenance issues to the Executive Housekeeper by completing a work order.
• Secure each guest’s room upon completion.
• Work in a safe and conscientious manner, adhering to all safety policies and procedures.
• Perform duties assigned by the Executive Housekeeper or Hotel Management Staff, which may include: House Attendant, Laundry Attendant, and/or Public Areas Attendant.
• Conduct oneself in a friendly and attentive manner during all guest encounters.

Qualifications

Knowledge/Education/Experience:

• High School diploma or equivalent preferred.
• Experience in a hotel or a related field preferred.
• Knowledge of reading, writing, and speaking English is helpful.

Physical Requirements:

• Long hours may be required.
• Heavy work - Exerting up to 35 pounds of measured pull/push weight force periodically while lifting, carrying, pushing, pulling, and moving objects, and 66 pounds of measured pull/push weight force occasionally for furniture movement. Refer to the "Guestroom Room Attendant Cleaning/Bathroom Cleaning Requirement," "Guestroom Bed Making and Vacuuming Push/Pull Force Weight Requirements," and "Guestroom Sofa Bed Making and Cart Usage Push/Pull Force Weight Requirements" documents for further details.
• Ability to stand for entire shift.
• Reasonable accommodations may be made for individuals with disabilities to perform essential functions.

Mental Requirements:

• Ability to convey information and ideas clearly.

We care about your family and private time.

• Paid Vacation *Full Time Status
• Paid Sick Leave (24 hours for Part Time / 32 hours for Full Time)