ROOM ATTENDANT

Texas Western Hospitality Group; Tucson (AZ); On-site; USD 27,000 - 32,000; Full time

Job summary

Texas Western Hospitality Group is seeking a dedicated Housekeeping Associate to clean and service assigned guest rooms and bathrooms in a timely and organized manner, following brand procedures and minutes per room standards.

You will change sheets, make beds, vacuum, dust surfaces, notify front desk when rooms are ready for sale, and maintain linen carts and supplies, while reporting repairs and safety concerns to supervisors and ensuring guest satisfaction.

Qualifications

• Cleans and services assigned guest rooms and bathrooms according to procedures and standards.
• Notifies front desk when service is complete to make rooms available for sale.
• Maintains supplies and equipment securely and reports unsafe conditions.

Responsibilities

• Changes sheets, makes beds, and vacuums rooms.
• Dusts tables, nightstands, dressers, light fixtures, televisions, air conditioning units, and window ledges.
• Responds to guest requests promptly and follows up to ensure guest satisfaction.

Job description

Cleans and services assigned guest rooms and bathrooms in a timely and organized manner according to procedures and standards.Changes sheets, makes beds and vacuum in both stay-over and check out guest rooms.Dusts entire guest room including tables, nightstands, dressers, light fixtures, televisions, air condition units, and window ledges in all rooms.Cleans all mirrors.Notifies guest services (front desk) when service is complete so rooms may be sold. Reports any room unable to be serviced within appropriate time standards to the supervisor.Reports needed repairs of unsafe conditions to the supervisor.Responds to requests from guests, supervisors or management in a timely and efficient manner.Maintains linen cart and supplies neat and organized to department standards.Maintains the security of equipment, keys, and supplies issued each day.Reports lost and found articles to the supervisor.Replaces light bulbsTransports trash and waste to disposal area.Replenishes supplies such as drinking glasses, writing, bathroom supplies, and linen.Cleans rooms in accordance to the specific brand and company minutes per room standardFollows procedures for team cleaning and self-inspecting program.Responds quickly to guest requests in a friendly manner. Reports appropriate complaints or requests to the appropriate department. Follows up to ensure guest satisfaction.Keeps maid station clean and organized, and makes rollaway beds.Provides a professional image at all times through appearance and dress.Follows company policies and procedures.Note: Other duties as assigned by supervisor or management